- Credit clerk / Credit officer
- Credit supervisor / Credit analyst
Credit professionals work for the accounting department. They are responsible for applying company standards, practices and policies in terms of credit. They study customer files and track the various levels of credit granted.
> CREDIT CLERK
- Manage new credit requests
- Open credit accounts
- Track accounts
- Contact customers to recover amounts due while observing the company’s policies
- Advise and inform customers
- Prepare the reports required by loan management procedures
Credit clerks work with accounts receivable clerks and collection clerks. Depending on the size of the company, one person may be responsible for all three functions.
> CREDIT SUPERVISOR
- Supervise the credit clerks
- Set objectives
- Analyze risks for credit requests, and approve or turn them down
- Make sure that credit policies are observed
- Approve changes to credit data
- Participate in implementing underwriting standards
Several years of experience in credit are required to hold this type of job.
This profession requires organized, calm, methodical and results-oriented people. Negotiating skills are required, along with perseverance and the ability to establish good interpersonal relationships.
The job of supervisor requires personnel supervisory skills.