About the role
We're looking for an experienced Operational Enablement SME to serve as PMO Lead supporting an ETS Risk Management organization. The ideal candidate brings deep program management and governance experience, a strong ability to work with senior leadership, and a track record of driving operational excellence across large, complex organizations.
What You'll Do
Serve as PMO Lead for ETS Risk Management operational enablement initiatives Coordinate and manage operational activities across the division to ensure alignment with strategic objectives Drive execution of key operational processes, governance activities, and organizational priorities Develop and maintain executive-level reporting materials, dashboards, and briefing presentations for senior management reviews and governance forums Plan, coordinate, and facilitate Integrated Business Reviews, consolidating inputs from multiple stakeholders to provide a comprehensive view of organizational performance, risks, and priorities Track actions, decisions, and follow-up activities arising from leadership reviews Support the operationalization of the ETS Risk operating model including governance frameworks and management cadences Document operating procedures, governance structures, roles, responsibilities, and decision-making processes Support workforce planning processes including resource tracking, demand forecasting, and capacity planning Develop workforce planning outputs and management reporting artifacts Identify opportunities to improve operational effectiveness through standardized processes and reporting
What You Bring
10+ years of experience in program management, PMO, business operations, or operational excellence Proven experience supporting senior leadership teams in large, complex organizations Strong understanding of governance frameworks, operating models, and organizational management processes Experience building executive-level presentations, reports, and performance dashboards Demonstrated ability to coordinate cross-functional initiatives and manage multiple stakeholders Strong analytical, planning, and organizational skills Excellent written and verbal communication skills with the ability to translate complex information into concise executive messaging Advanced proficiency in Microsoft Office including PowerPoint, Excel, and SharePoint Eligibility for a mandatory background check
Nice to have
Experience within risk management, financial services, technology, or enterprise shared services organizations Knowledge of workforce planning methodologies and resource management practices Experience facilitating executive governance forums and business review meetings PMP, PMI, or comparable project and program management certification
Work setup
Hybrid in Montreal, QC In-person interview is required 6+ month contract English proficiency required; French an asset given the location
About J&M Group
At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.
Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.
Our core service pillars include:
Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.
AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.
Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.
Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.
Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.
Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.
Ready to build what's next? Connect with us.
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About the role
We're looking for an experienced Operational Enablement SME to serve as PMO Lead supporting an ETS Risk Management organization. The ideal candidate brings deep program management and governance experience, a strong ability to work with senior leadership, and a track record of driving operational excellence across large, complex organizations.
What You'll Do
Serve as PMO Lead for ETS Risk Management operational enablement initiatives Coordinate and manage operational activities across the division to ensure alignment with strategic objectives Drive execution of key operational processes, governance activities, and organizational priorities Develop and maintain executive-level reporting materials, dashboards, and briefing presentations for senior management reviews and governance forums Plan, coordinate, and facilitate Integrated Business Reviews, consolidating inputs from multiple stakeholders to provide a comprehensive view of organizational performance, risks, and priorities Track actions, decisions, and follow-up activities arising from leadership reviews Support the operationalization of the ETS Risk operating model including governance frameworks and management cadences Document operating procedures, governance structures, roles, responsibilities, and decision-making processes Support workforce planning processes including resource tracking, demand forecasting, and capacity planning Develop workforce planning outputs and management reporting artifacts Identify opportunities to improve operational effectiveness through standardized processes and reporting
What You Bring
10+ years of experience in program management, PMO, business operations, or operational excellence Proven experience supporting senior leadership teams in large, complex organizations Strong understanding of governance frameworks, operating models, and organizational management processes Experience building executive-level presentations, reports, and performance dashboards Demonstrated ability to coordinate cross-functional initiatives and manage multiple stakeholders Strong analytical, planning, and organizational skills Excellent written and verbal communication skills with the ability to translate complex information into concise executive messaging Advanced proficiency in Microsoft Office including PowerPoint, Excel, and SharePoint Eligibility for a mandatory background check
Nice to have
Experience within risk management, financial services, technology, or enterprise shared services organizations Knowledge of workforce planning methodologies and resource management practices Experience facilitating executive governance forums and business review meetings PMP, PMI, or comparable project and program management certification
Work setup
Hybrid in Montreal, QC In-person interview is required 6+ month contract English proficiency required; French an asset given the location
About J&M Group
At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.
Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.
Our core service pillars include:
Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.
AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.
Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.
Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.
Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.
Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.
Ready to build what's next? Connect with us.