About Us: LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltm.com.

Job Title: Business Analyst (Swift Payment) Location: Ontario, Toronto, Canada

Responsibilities: Partner with business owners, operations, and SMEs to elicit, document, and validate current-state (“as-is”) business processes across high-value payment flows — origination, screening, authorization, settlement, exceptions, and investigations • Produce clear process artifacts: process maps, swimlane diagrams, SOPs, RACI matrices, and business requirements document from a business (not purely technical) perspective • Identify pain points, inefficiencies, manual workarounds, and control gaps within existing payment processes • Facilitate workshops and interviews with business stakeholders to capture process detail, decision points, and exception handling • Design and document “to-be” future-state processes in collaboration with business, technology, and design thinking teams • Ensure process documentation reflects regulatory and compliance requirements relevant to high-value payments (AML, sanctions screening, SWIFT messaging standards, RTGS scheme rules) • Support impact assessments and change management activities when processes are redesigned or systems are upgraded • Maintain a central repository of process documentation, ensuring version control and stakeholder sign-off • Act as a liaison between business SMEs and project/technology teams to ensure requirements are accurately understood and translated into solutions • Support UAT and post-implementation review by validating that new processes match documented business intent

Benefits/perks listed below may vary depending on the nature of your employment with LTM (“LTM”):

Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.