Collections Specialist
Top Benefits
About the role
Location: Toronto, ON
About the Opportunity Our client is seeking an experienced and detail-oriented Collections Specialist to join their finance team. Reporting to the Controller, the successful candidate will be responsible for managing outstanding customer accounts, ensuring timely collections, resolving account discrepancies, and maintaining positive customer relationships while supporting the organization's financial objectives. This is an excellent opportunity for a motivated professional who enjoys working in a fast-paced environment and making a direct impact on financial performance.
Why Join Our Client? Competitive compensation and benefits Opportunity to work with a fast-growing and dynamic organization Career development and advancement opportunities Make a direct impact on the company's financial success Collaborative and supportive work environment
Key Responsibilities Manage customer collections by contacting delinquent account holders on a regular basis to review outstanding balances, confirm payment arrangements, and follow up on overdue payments. Review, reconcile, and prepare weekly reports summarizing delinquent accounts and collection activities. Investigate and resolve disputed charges by collaborating with internal sales representatives and documenting appropriate follow-up actions. Maintain accurate, detailed, and up-to-date records of all collection activities within the company's customer management system. Participate in regular accounts receivable meetings and provide updates regarding payment status, collection efforts, and customer concerns. Assist the accounting team with allocating customer payments accurately. Support the scheduling team when account cancellations or service changes are required. Ensure all collection activities are conducted professionally while maintaining positive customer relationships.
Qualifications High school diploma required; a college diploma in Accounting, Business, Finance, or a related field is considered an asset. Minimum of four (4) years of experience in collections, accounts receivable, or a related finance role. Knowledge of accounting software, financial systems, and collections best practices. Strong proficiency in Microsoft Office, particularly Microsoft Excel. Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization. Strong organizational, analytical, and time management skills with the ability to meet reporting deadlines. Excellent problem-solving and conflict-resolution abilities. Strong interpersonal skills and the ability to work collaboratively within a team environment. High level of professionalism, accuracy, and attention to detail.
Ready to Join Our Client? If you're an organized and results-driven collections professional looking to grow your career with a dynamic organization, we encourage you to apply today.
About Dawn Recruiting Agency
Similar Jobs
Collections Specialist
Top Benefits
About the role
Location: Toronto, ON
About the Opportunity Our client is seeking an experienced and detail-oriented Collections Specialist to join their finance team. Reporting to the Controller, the successful candidate will be responsible for managing outstanding customer accounts, ensuring timely collections, resolving account discrepancies, and maintaining positive customer relationships while supporting the organization's financial objectives. This is an excellent opportunity for a motivated professional who enjoys working in a fast-paced environment and making a direct impact on financial performance.
Why Join Our Client? Competitive compensation and benefits Opportunity to work with a fast-growing and dynamic organization Career development and advancement opportunities Make a direct impact on the company's financial success Collaborative and supportive work environment
Key Responsibilities Manage customer collections by contacting delinquent account holders on a regular basis to review outstanding balances, confirm payment arrangements, and follow up on overdue payments. Review, reconcile, and prepare weekly reports summarizing delinquent accounts and collection activities. Investigate and resolve disputed charges by collaborating with internal sales representatives and documenting appropriate follow-up actions. Maintain accurate, detailed, and up-to-date records of all collection activities within the company's customer management system. Participate in regular accounts receivable meetings and provide updates regarding payment status, collection efforts, and customer concerns. Assist the accounting team with allocating customer payments accurately. Support the scheduling team when account cancellations or service changes are required. Ensure all collection activities are conducted professionally while maintaining positive customer relationships.
Qualifications High school diploma required; a college diploma in Accounting, Business, Finance, or a related field is considered an asset. Minimum of four (4) years of experience in collections, accounts receivable, or a related finance role. Knowledge of accounting software, financial systems, and collections best practices. Strong proficiency in Microsoft Office, particularly Microsoft Excel. Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization. Strong organizational, analytical, and time management skills with the ability to meet reporting deadlines. Excellent problem-solving and conflict-resolution abilities. Strong interpersonal skills and the ability to work collaboratively within a team environment. High level of professionalism, accuracy, and attention to detail.
Ready to Join Our Client? If you're an organized and results-driven collections professional looking to grow your career with a dynamic organization, we encourage you to apply today.