Who are we?

Organika is a premium natural health company based in Vancouver, BC, Canada. We have been obsessed with helping people live healthier for over 35 years now! As trendsetters in the health industry, we strongly believe everyone should have accessibility to natural wellness solutions. If you are inspired by purpose, wellness, and making a meaningful impact, we’d love to meet you.

About the Role 

We are seeking a detail-oriented and customer-focused Accounts Receivable Administrator to join our team. In this role, you will be responsible for managing daily AR operations, ensuring customer accounts are accurate and up to date, and supporting healthy cash flow through timely invoicing and collections.

The ideal candidate is highly organized, thrives in a fast-paced environment, and enjoys building positive relationships with both customers and internal teams. You will play an important role in maintaining accurate financial records, resolving account discrepancies, and delivering a high level of customer service.

What You'll Be Doing

• Prepare and issue daily invoices to a portfolio of customers
• Process credit notes related to product returns and trade spend deductions
• Apply EFT deposits and cheque payments accurately within the accounting system
• Retrieve remittance advice, deduction support, and other documentation from customer portals
• Conduct collection activities by phone and email to ensure timely payment of outstanding balances
• Reconcile customer accounts and investigate overdue balances or discrepancies
• Build and maintain strong professional relationships with customers and internal sales teams
• Distribute monthly AR statements to customers
• Maintain and update product pricing within the system
• Generate reports and support sales analysis as required
• Assist with administrative duties including filing, scanning, and document management
• Develop a strong understanding of the customer experience and broader business operations
• Other duties as required

What You Bring

• Minimum 2 years of experience in an Accounts Receivable or similar accounting role
• Strong technical aptitude with the ability to quickly learn new systems and software
• Intermediate to advanced proficiency in Microsoft Office, particularly Excel, Outlook, and Word
• Understanding of accounting processes, month-end close activities, and deadlines
• Ability to manage multiple priorities in a high-volume, fast-paced environment
• Exceptional attention to detail and strong organizational and time management skills
• Strong analytical, problem-solving, and communication skills
• Professional and customer-service-oriented approach
• Experience with Adagio Accounting software is considered an asset

Why work for Organika? Working with us means you will belong to a team of driven individuals who thrive in a versatile and ever-changing environment. We are on a journey to achieve our vision of being the #1 guide for natural health in Canada and we are looking for individuals who are genuinely excited about this!

Certified as a Great place to Work® and a Diversity Equity Inclusion Workplace™ we are serious about providing an environment that supports happy, healthy, and hungry individuals achieve their personal and professional dreams. With over 70% of our team holding nationalities outside of Canada, and the ability to speak over 25 different languages, we are a team that welcomes everyone. 

Aside from being a part of a globally recognized brand, we offer some great benefits and perks such as: access to an on-site RHN, yoga, guided mediation, professional development allowance, fitness reimbursements, mat-leave top-up, regular social events, product discounts... just to name a few.

Apply Now  If this sounds like a journey you’d like to be a part of, please submit your resume and short note about why you are excited about this opportunity today! While we may not be able to respond to everyone individually, please know that we truly appreciate the time and effort you put into your application, and we will be in touch with only those successfully selected for next steps.