Business Consultant, Housing
About the role
Requisition ID: 23241 Department: Community & Social Services Dept. Service: Housing Services Employment Type: 1 Full-time Temporary (up to 1 year) Work Hours: 35.00 hours per weekAffiliation: CIPP/CIPP Salary Information: $85,947.68 - $104,577.20 annually (2025 rates of pay)Location: 100 Constellation, Nepean Job Category: Community and Social Services Application Close: 19/08/2026JOB SUMMARY As a critical component of the socio-economic health of the City, Housing Services is responsible for effectively influencing, advocating and implementing a housing system that meets the needs of the citizens of Ottawa; negotiating with provincial and federal representatives for a systemic and fiscal framework that will achieve Council’s housing vision; and identifying, developing and maintaining strategic alliances, coalitions, networks, business and community partnerships to respond to the City’s housing requirements.
You are responsible for: conducting on-going analysis of the organization’s business requirements and recommending and implementing new or improved functionality to business processes and to the information management systems used within the Social Housing Unit or Community and Family Shelters Unit; serving as a functional source of expertise; maintaining the functionality of information management systems; coordinating and collaborating with IT staff in the on-going configuration of information systems including troubleshooting and problem resolution; and providing training, guidance and clarification to housing employees and/or other users as required. EDUCATION AND EXPERIENCE Completion of 4 year university degree in Business Administration, with concentration in business/financial analysis, information systems, computer science or related field
Minimum of 5 years of experience in business analysis/financial administration/information systems administration or support or coordination.
Experience with housing programs and/or subsidy assistance programs is an asset. KNOWLEDGE
Business analysis practices, techniques and report writing
In-depth knowledge of business functions and business systems of the specific business area
Housing policy guidelines and relevant legislation, e.g. Housing Services Act, Residential Tenancies Act, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA),
Project management and quality assurance techniques
General ledger system and financial sub-system interfaces, audits, checks
Information systems development processes and practices
Client/server computer technology
Reconciliation practices and financial audit processes
Advanced proficiency in spreadsheet, graphics, word processing and data retrieval applications
Subsidy distribution, accountability, verification and tracking methods
Application and/or network security administration
Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
Work well in a team environment and maintain strong inter-branch contacts
Analyze functions, issues and problems within a team to develop realistic and innovative solutions to problems
Able to work independently, with minimum support/direction
Communicate effectively with users, managers, financial and IT staff and system vendors
Provide technical leadership
Write reports, documentation and procedures
Plan, set priorities and organize work
Use information systems tools to support business functions
Ability to create additional information system tools to enhance business functions
Strong interpersonal skills, teaching/coaching skills
Customer service oriented, flexible
Excellent oral and written communication skills
Work well under tight deadlines
Tact and diplomacy
Thoroughness and shows initiative
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire. The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca. .
About City of Ottawa
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.
Similar Jobs
Business Consultant, Housing
About the role
Requisition ID: 23241 Department: Community & Social Services Dept. Service: Housing Services Employment Type: 1 Full-time Temporary (up to 1 year) Work Hours: 35.00 hours per weekAffiliation: CIPP/CIPP Salary Information: $85,947.68 - $104,577.20 annually (2025 rates of pay)Location: 100 Constellation, Nepean Job Category: Community and Social Services Application Close: 19/08/2026JOB SUMMARY As a critical component of the socio-economic health of the City, Housing Services is responsible for effectively influencing, advocating and implementing a housing system that meets the needs of the citizens of Ottawa; negotiating with provincial and federal representatives for a systemic and fiscal framework that will achieve Council’s housing vision; and identifying, developing and maintaining strategic alliances, coalitions, networks, business and community partnerships to respond to the City’s housing requirements.
You are responsible for: conducting on-going analysis of the organization’s business requirements and recommending and implementing new or improved functionality to business processes and to the information management systems used within the Social Housing Unit or Community and Family Shelters Unit; serving as a functional source of expertise; maintaining the functionality of information management systems; coordinating and collaborating with IT staff in the on-going configuration of information systems including troubleshooting and problem resolution; and providing training, guidance and clarification to housing employees and/or other users as required. EDUCATION AND EXPERIENCE Completion of 4 year university degree in Business Administration, with concentration in business/financial analysis, information systems, computer science or related field
Minimum of 5 years of experience in business analysis/financial administration/information systems administration or support or coordination.
Experience with housing programs and/or subsidy assistance programs is an asset. KNOWLEDGE
Business analysis practices, techniques and report writing
In-depth knowledge of business functions and business systems of the specific business area
Housing policy guidelines and relevant legislation, e.g. Housing Services Act, Residential Tenancies Act, Municipal Freedom of Information and Protection of Privacy Act (MFIPPA),
Project management and quality assurance techniques
General ledger system and financial sub-system interfaces, audits, checks
Information systems development processes and practices
Client/server computer technology
Reconciliation practices and financial audit processes
Advanced proficiency in spreadsheet, graphics, word processing and data retrieval applications
Subsidy distribution, accountability, verification and tracking methods
Application and/or network security administration
Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
Work well in a team environment and maintain strong inter-branch contacts
Analyze functions, issues and problems within a team to develop realistic and innovative solutions to problems
Able to work independently, with minimum support/direction
Communicate effectively with users, managers, financial and IT staff and system vendors
Provide technical leadership
Write reports, documentation and procedures
Plan, set priorities and organize work
Use information systems tools to support business functions
Ability to create additional information system tools to enhance business functions
Strong interpersonal skills, teaching/coaching skills
Customer service oriented, flexible
Excellent oral and written communication skills
Work well under tight deadlines
Tact and diplomacy
Thoroughness and shows initiative
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire. The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca. .
About City of Ottawa
The City of Ottawa offers a diverse range of career options. City employees work across 110+ business lines to deliver one thing: excellent service to Ottawa’s residents, businesses and visitors.
Whether you want to work in IT, recreation, accounting, engineering, customer service, project management, the trades, emergency services, health care or more, you can find what you're looking for at the City. Visit ottawa.ca/jobs to view all career opportunities.