About Praetorian Management Group Praetorian is a fast-growing property management firm in Ottawa specializing in residential and condominium management. We pride ourselves on delivering professional, reliable, and people-focused service to owners, tenants, and our real estate partners. As we continue to expand, we are committed to strengthening our client relationships and ensuring an exceptional service experience at every stage.

Role Purpose The Property Manager is the hub of Praetorian’s property management operations. This role ensures smooth day-to-day functioning of the office, drives consistency through SOPs, oversees financial/admin workflows, leads the staff team, and serves as the first escalation point for owner/tenant issues. By owning systems, processes, and people management, this position enables the company's directors to focus on growth while guaranteeing operational discipline.

Compensation: The starting salary range is between $55,000 - $60,000 (experience preferred), 2 weeks vacation and mileage reimbursement for company travel. Key Responsibilities

1. Leadership & People Management Directly supervise the On-Site Supervisor and Reception/Admin staff. Establish operating cadence (daily huddles, weekly team meetings, KPI reviews). Conduct performance reviews, training plans, and corrective actions. Oversee hiring, onboarding, and new staff orientation package.

2. Operations & SOPs Build, update, and enforce SOPs for office administration, client onboarding, finance processes, and maintenance workflows. Handle escalated owner/tenant issues prior to Director involvement. Ensure contract walkthroughs, tenant move-ins, and onboarding processes are properly documented. Oversee adherence to office policies, conduct, and dress code.

3. Systems & Vendor Management Serve as Superuser for MiPP (and connected systems). Maintain complete and accurate owner/tenant/vendor records. Liaise with major vendors/partners (MiPP, bookkeeping firm, IT, internet, office landlord). Support the Site Supervisor in tendering and sourcing service contracts. Manage the central email inbox (management@praetoriangroup.ca), ensuring SLA compliance.

4. Finance Administration & Reporting Oversee 3rd-party invoice intake/approval workflows; prepare and route payments to Directors Produce and distribute monthly reports: bucket reports, HST reports, managed property updates. Ensure all invoices, receipts, and deposits are processed, filed, and reconciled on time. Prepare payroll materials (timesheets, mileage) for submission. Generate accurate year-end owner tax summaries .

5. Compliance, Risk & Security Ensure adherence to City of Ottawa Rental Housing Property Management Bylaw and the Ontario Residential Tenancy Act. Maintain privacy/security protocols: weekly backup drive update, permissions matrix, change log. Update and standardize email templates, contracts, and forms.

6. Facilities & Office Operations Manage office supplies, equipment, and facility upkeep. Participate in after-hours coverage rotation. Ensure office remains professional, secure, and efficient.

Other Participate in after-hours coverage rotation.