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Senior System Support Analyst

Yochana21 days ago
Toronto, Ontario, Canada
Mid Level

About the role

Position Name – Senior System Support Analyst (L2 Support) Type of hiring – Fulltime/Subcon Location – Toronto, ON (3 days a week)

Job Description

: We are looking for a Senior System Support Analyst (L2 Support) with strong experience in Windows OS and application support environments. The ideal candidate will possess solid troubleshooting abilities, scripting knowledge, and excellent communication skills to support business-critical system

s. Roles & Responsibiliti es:Provide L2 support for Windows OS and Windows-based applicati onsTroubleshoot and resolve system and application issues in a timely man nerCollaborate with cross-functional teams to ensure smooth functioning of support environme ntsDevelop and maintain scripts using languages such as Visual Script, JavaScript, Perl, or Python for automation and support activit

ies Qualifications & Ski lls:3-5 Years of experience in Windows OS and Windows platform application sup portGood understanding of departmental processes and support environm entsAt least 2 Years of hands-on experience with scripting languages such as Visual Script, JavaScript, Perl, Python, etc.Strong written and verbal communication skills in Eng lishA college or university degree is considered an a ssetPrevious financial institution experience is an a

sset

About Yochana

IT Services and IT Consulting

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