​COMPETITION NUMBER: 1753CLOSING DATE: July 10th 2026 @ 11:59pm MST 

BUSINESS & FINANCIAL SERVICES   NorQuesters are difference makers, and we're looking for someone who is dependable and can find ways forward ensuring our students and customers have a positive experience with their financial payment transactions by providing a high level of services through the operation and maintenance of the accuracy and integrity of accounts.   Reporting to the Team Lead, Accounts Receivable, the Accounts Receivable Technician enforces policies and procedures regarding payment of student accounts and corporate accounts receivable, and recommends, implements, and enhances practices and policies used in the collection of accounts receivable funds while maintaining sound internal control procedures. The Accounts Receivable Technician must also create, recommend, and implement processes and specific communications regarding past due accounts and the collection of those accounts.   HOW YOU’LL MAKE A DIFFERENCE

Processing of student and corporate invoices and payments, invoicing receivables, and reconciling funds received. Conduct investigations and gather data on overdue accounts. Negotiate fair repayment plans while prioritizing the maintenance of positive relationships with students, sponsors, and corporations. Handle collection outreach for sponsored students and corporations with overdue balances., overseeing collection activities, reconciliations, and accounts receivable aging for third-party sponsors. Monitor and coordinate actions to resolve overdue accounts of withdrawn students in collaboration with program areas in the Office of the Registrar. Manage processes related to monitoring, warning, and initiation of non-payment drops for students. Communicate with students, agency representatives, and businesses to address queries and issues regarding payments, invoices, and collections. Perform thorough investigations for student refund accounts, exercising sound judgement before applying payments or completing refunds. Analyze and monitor third-party contractual agreements and student sponsoring awards to ensure compliance with administrative restrictions and reporting requirements. Ensure third-party funds are applied appropriately according to the funder's requests. Oversee details of contracts, identify concerns regarding funding details and discrepancies, mediating between the program area and Office of the Registrar to ensure valid invoices and generated and revenues are not missed or duplicated. Act as a liaison between Student Financial Services staff , vendors, and third-party student sponsoring agencies concerning financial accounting issues.  Advise students regarding late fees and payment plan issues, evaluating academic and financial plans throughout the student sponsored lifecycle, documenting all interactions or communications regarding funding resources or agreements from the sponsors. Perform balance sheet account reconciliations, bookstore account reconciliations, and analyze overpayments in corporate accounts to verify proper handling and accountability of contributor funds. Assist with semester financial clearance, spreadsheet preparation, and specialized reporting to management and external stakeholders. Ensure information on invoice requests is complete and accurate and supporting documents are attached. Perform journal entries for Accounts Receivable related general ledger accounts. Confirm payments (EFT, Cheque, e-transfer, credit card) via bank website and apply payments to PeopleSoft Accounts Receivable in a timely and accurate manner, responding to inquiries regarding internal control audits, NSF payments, and Non-Cancellation Fees. Assist with daily manual entries data and backups for posting payments received from department banks to reflect student's account in order to help each department to matriculate the student to the new admitted course and clear out outstanding balances.

  WHAT YOU BRING 

Accounting Diploma. 3+ years' experience in accounts receivable, ideally in a large complex organization. Experience with complex reconciliations and troubleshooting financial transactions. Experience with PeopleSoft or similar ERP systems is considered an asset. Intermediate experience with the Microsoft Office suite of programs.

  WHAT MAKES YOU A DIFFERENCE MAKER? As a difference maker you bring:

Confidence dealing with time sensitive and stressful student situations. Ability to prioritize workflow to adjust to sensitive transactions as the situation arises. Ability to build positive relationships with customers, faculty, staff and students across the College, and show a commitment to collegiality, mutual respect, supportiveness, and inclusiveness. Act in a fair, flexible, honest, and ethical manner at all times. Ability to manipulate a large amount of data with high level of accuracy and strong attention to detail. Excellent public relations, oral and written communication skills to communicate sensitive and/or complex information in a confidential and straightforward manner.

  SALARY: AUPE Technician II | Band level 5| $47,367 - $61,567 annually reflective of what you bring, AKA your education and experience. This is a full-time permanent position with immediate access to our great pension and benefits programs.    We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.   Our Commitment to Equity, Diversity, and Inclusion:   We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.     NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.     NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.     ACCESSIBILITY: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self.  If you would like an accommodation at any stage of the process, please reach out to human.resources@norquest.ca.  APPLY TO BECOME A NORQUESTER: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.   PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.  We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities. Additional Information: Pre-Employment Checks will be completed to assess the candidate’s suitability for a role. These checks may include (but are not limited to): references, criminal record check, academic verification, etc. For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:

International Qualifications Assessment Service https://www.alberta.ca/international-qualifications-assessment World Education Services https://www.wes.org/ca/

We encourage applicants to include the assessment certificate as part of their application. This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level. Our Commitment to Equity, Diversity, and Inclusion: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone. NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel. NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization. Accessibility: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to Careers@norquest.ca. Apply to Become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document. PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.