Join a leading financial institution dedicated to delivering exceptional digital experiences. We are on a mission to redefine our industry’s digital landscape by placing strategy, research, design principles, and technical innovation at the forefront of everything we do. We believe in the power of design to transform customer interactions and are seeking visionary designers to bring this commitment to life.

This is an exciting opportunity to make a significant impact on how millions of clients interact with essential financial services. As a pivotal member of our team, you will shape the digital touchpoints that matter most, ensuring every interaction is intuitive, engaging, and valuable. Your expertise will directly influence the development of innovative digital products, driving our commitment to customer-centric design and setting new industry standards.

What You’ll Do

You will play a crucial role in developing cutting-edge digital product design solutions, crafting artifacts that define seamless product experiences. This involves collaborating closely with cross-functional teams and stakeholders, contributing expert input on design principles, user experiences, and interactions. As an individual contributor, you will apply your digital product design skills to deliver impactful project outcomes, analyzing user needs and business goals to drive solutions forward. Your work will merge user and business needs through meticulous metrics analysis and testing, contributing to a truly exceptional client journey.

Actively participate in discussions on Digital Product Design strategy, offering advice and recommendations to cross-functional teams to inform product design and ensure craft excellence, consistency, and alignment with design systems and product guidelines. Collaborate with team members to plan and coordinate Digital Product Design projects of medium complexity, estimating timelines and managing activities. Create design artifacts, such as sketches, wireframes, and prototypes, to explore and communicate system designs and client experiences. Develop and refine non-textual content, ensuring consistency and accessibility across digital media, and provide feedback for improvement. Present Digital Product Design work to product and design teams, ensuring design standards and accessibility principles are met, and contribute to the development of consistent client experiences that align with our brand value proposition. Support cross-functional teams, including Design Researchers and Product stakeholders, in informing design decisions through research discussions and data analysis. Assist in developing and refining Digital Product Design solutions by contributing to user flows and prototypes, and participating in research activities to identify areas for improvement and provide design recommendations.

Why Join Us

You’ll thrive in a supportive and inclusive culture where designers are valued and heard, surrounded by peers who are experts in their fields. You will contribute to solutions used by millions, shaping the future of digital experiences for a company that is a global leader in customer satisfaction. Be part of a team pushing the boundaries of digital product design, committed to improving the lives of the people and communities we serve. We also prioritize work/life balance, recognizing the importance of your time.

Must-Have Qualifications

BA/BS degree in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience. Portfolio that includes application design samples. A minimum of 3 years of experience in designing usable interfaces across multiple channels and platforms. Experience in an applied research setting, including integrating user research into product designs and design practices. Demonstrated ability to articulate design strategy, rationale, and logic; describing benefits and highlighting risks associated with design decisions. Demonstrated expertise with design, prototyping, and research tools such as Figma, Mural, UserTesting.com.

Nice-to-Have Qualifications

MA/MS degree or certification in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field. Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase. Appreciation for the potential of ‘design thinking’. Experience working within a large organization and within an agile environment.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Client Description

Are you ready to join a distinguished financial institution that is committed to empowering clients and communities? Our client is a leading provider of banking and financial services, renowned for its customer-centric approach and innovative solutions. With a rich history of success and a strong focus on diversity and inclusion, our client is dedicated to building a better future for all. Join us in our mission to make a positive impact and drive meaningful change.