Top Benefits
About the role
Full Time, Salaried
Chartwell Stoney Creek Retirement Residence
The Opportunity
We’re looking for a Business Manager. This role is responsible for all aspects of office and clerical duties for residents and service team members.
What You’ll Do
-
Provide initial face to face and telephone contact with residents, visitors, service team members and community partners
-
Provide support to the community for all aspects of operations
-
Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls
-
Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards
-
Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement
-
All other duties as assigned
What You’ll Bring
-
Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration
-
Strong Communication Skills; both oral and written
-
Exceptional Customer Service and Conflict Resolution skills
-
Current CPR & First Aid Certification
-
Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta)
What We Offer
-
A safe, inclusive workplace where you’re supported and appreciated
-
Competitive compensation and benefits
-
Opportunities for leadership development and career growth
-
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
-
Covid-19 vaccination is mandatory
-
Comfort using AI and other digital platform systems and tools to support daily work
-
Clear Criminal Background Check, VSS and TB Test where required
Monday to Friday-days -8:30am to 4:30pm 37.5 hrs per week
About Seasons Retirement Communities
Established in 2009, Seasons is a Canadian company that owns and operates retirement communities in Ontario, Alberta, and British Columbia. Our company has grown an impressive three times its original size, with 25 locations in ON, AB, and BC, employing over 1,700 team members! Our management team has extensive experience in the senior housing sector and has developed a culture that is dedicated to providing residents with the superior care and customer service they so deserve.
The Seasons vision statement is Connect, Care, Change. These three words define our vision for exceptional customer service. Seasons believes that when we genuinely connect with and care about our residents, we can positively change their lives. We want our residents to feel proud to call us home and know they are surrounded by people who genuinely care.
Seasons Retirement Communities is proud to have been certified as a Great Place to Work® and named one of Canada’s Best Managed Companies.
To join the conversation, like or follow us on Facebook @SeasonsRetirement, Instagram @SeasonsRetirement, Twitter @SeasonsRC, and LinkedIn. Team members and job applicants are invited to like our Employee Facebook page, @SeasonsConnects.
Similar Jobs
Top Benefits
About the role
Full Time, Salaried
Chartwell Stoney Creek Retirement Residence
The Opportunity
We’re looking for a Business Manager. This role is responsible for all aspects of office and clerical duties for residents and service team members.
What You’ll Do
-
Provide initial face to face and telephone contact with residents, visitors, service team members and community partners
-
Provide support to the community for all aspects of operations
-
Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls
-
Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards
-
Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement
-
All other duties as assigned
What You’ll Bring
-
Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration
-
Strong Communication Skills; both oral and written
-
Exceptional Customer Service and Conflict Resolution skills
-
Current CPR & First Aid Certification
-
Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta)
What We Offer
-
A safe, inclusive workplace where you’re supported and appreciated
-
Competitive compensation and benefits
-
Opportunities for leadership development and career growth
-
A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
-
Covid-19 vaccination is mandatory
-
Comfort using AI and other digital platform systems and tools to support daily work
-
Clear Criminal Background Check, VSS and TB Test where required
Monday to Friday-days -8:30am to 4:30pm 37.5 hrs per week
About Seasons Retirement Communities
Established in 2009, Seasons is a Canadian company that owns and operates retirement communities in Ontario, Alberta, and British Columbia. Our company has grown an impressive three times its original size, with 25 locations in ON, AB, and BC, employing over 1,700 team members! Our management team has extensive experience in the senior housing sector and has developed a culture that is dedicated to providing residents with the superior care and customer service they so deserve.
The Seasons vision statement is Connect, Care, Change. These three words define our vision for exceptional customer service. Seasons believes that when we genuinely connect with and care about our residents, we can positively change their lives. We want our residents to feel proud to call us home and know they are surrounded by people who genuinely care.
Seasons Retirement Communities is proud to have been certified as a Great Place to Work® and named one of Canada’s Best Managed Companies.
To join the conversation, like or follow us on Facebook @SeasonsRetirement, Instagram @SeasonsRetirement, Twitter @SeasonsRC, and LinkedIn. Team members and job applicants are invited to like our Employee Facebook page, @SeasonsConnects.