Top Benefits
About the role
Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! Responsibilities Reporting to the Store Manager, the Operations Manager will have the following responsibilities: Implement, communicate and ensure compliance with all operating procedures, processes and policies Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals Handle escalated customer service issues and offer solutions Increase location profitability and efficiency Maintain excellence in store merchandising, detail and customer service Ensure 100% customer satisfaction Promote team work within all departments Minimize errors and ensure a high-level of data entry accuracy Maintain store inventory levels and accuracy Control and reporting of Accounts Receivable and Accounts Payable Qualifications High school diploma or equivalent; post secondary education an asset 2 or more years of Supervisory or Management experience in a Retail environment 2 or more years of Customer Service or Sales experience Successful track record in customer service, operations and merchandising Excellent communication, interpersonal and problem solving skills Ability to lead, motivate and manage a team Highly developed time management and organizational skills Working knowledge of retail operating systems Flexibility to work any shift, including evenings and weekends, as required Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
About The Brick
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
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Top Benefits
About the role
Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! Responsibilities Reporting to the Store Manager, the Operations Manager will have the following responsibilities: Implement, communicate and ensure compliance with all operating procedures, processes and policies Recruit and develop employees through coaching, mentoring and training ; set goals with employees and conduct performance appraisals Handle escalated customer service issues and offer solutions Increase location profitability and efficiency Maintain excellence in store merchandising, detail and customer service Ensure 100% customer satisfaction Promote team work within all departments Minimize errors and ensure a high-level of data entry accuracy Maintain store inventory levels and accuracy Control and reporting of Accounts Receivable and Accounts Payable Qualifications High school diploma or equivalent; post secondary education an asset 2 or more years of Supervisory or Management experience in a Retail environment 2 or more years of Customer Service or Sales experience Successful track record in customer service, operations and merchandising Excellent communication, interpersonal and problem solving skills Ability to lead, motivate and manage a team Highly developed time management and organizational skills Working knowledge of retail operating systems Flexibility to work any shift, including evenings and weekends, as required Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
About The Brick
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!