Your Employer:

Your mission

You will play an important role in a dynamic and passionate team, collaborating on a variety of projects of all sizes and scopes in the environment, renewable energies, hydroelectricity, transportation, materials, buildings and climate change markets. Boldness, innovation and collaboration are an integral part of our daily operations.

Englobe - Who we are

At Englobe, our rigor is matched by sincere care for our colleagues, our customers, our communities, and the environment. We are committed to making a real difference, one project at a time, and to having a positive, lasting impact. We approach our work with fresh perspectives, relying on collaboration and a diversity of voices. With an entrepreneurial spirit, we empower our customers and communities with boldness and optimism. We are determined to leave a lasting legacy for generations to come.

Does this sound like the right fit for you? Learn more about the role !

Your Contribution:

Your main responsibilities

• Monitoring and maintaining up-to-date records for client accounts and reviewing accounts in arrears to ensure appropriate actions are taken.
• Notifying debtors of overdue payments and accounts by telephone, mail, and email – including timely follow up if a reply is not received.
• Professional handling of customer inquiries, including providing detailed customer reconciliations and statements as required.
• Tracing and locating debtors to make payment arrangements.
• Recommending further action or discontinuation of service on occasions where payment is not forthcoming – including liaising with Project Manager where necessary.
• Preparing reports related to collection work.
• Attending Operations collection meetings.
• Billing and admin suppport when need it
• Responds to custumer inquiries related to invoices statement or account balances.
• Prepare and update custumer account files and documentation.
• Assist with data entry files and general finances tasks.

Your Profile:

What makes you unique

• Have 2 to 5 years of relevant experience;
• Hold a High School Diploma or equivalent;
• Enjoy problem solving and negotiating solutions;
• Comfortable working in a structured environment with clear objectives and performance targets;
• Demonstrate strong communication and interpersonal skills.