About the role
SUMMARY
The Lead, AI Program Management owns the health of Chubb's Global AI program portfolio and the delivery outcomes of one of its highest-priority AI programs.
Reporting to the VP, AI Programs, Strategy & Operations, this role is accountable for staying on top of how every Global AI program is performing, for giving leadership a clear, independent view of status, risk, and value, and for delivery oversight over the Head of Global AI’s flagship program. This role owns proactive risk governance and value measurement. They also define how AI programs are governed, delivered, and measured as the Head of Global AI’s portfolio scales, and brings AI directly into the practice of program management. The role produces communication that equips leadership to make timely, well-informed decisions.
RESPONSIBILITIES
Portfolio Health & Oversight
-
Maintain an accurate, independent view of status, risk, and value across all programs in the Global AI portfolio at any given time.
-
Establish program status by assessing reported progress against actual delivery, working across program leads, delivery teams, and key IT partners.
-
Run the Global AI Portfolio governance and reporting cadences that keep multiple concurrent programs on track, and bring leadership clear, actionable recommendations.
-
Identify program risks early and design mitigation plans, establishing mitigation ownership with the teams and partners best positioned to act.
-
Build and maintain the portfolio risk framework, including how risks are identified, prioritized, owned, and escalated.
Flagship Program Delivery Oversight
- Own the delivery outcome of one of Chubb's highest priority AI programs, staying close enough to its progress across data, model, and application layers to assess real status.
- Own the governance of the program and engage directly on the matters that most affect the outcome: the risks that require negotiation, the issues that require resolution, and the decisions that require senior judgment. Delivery teams manage day-to-day execution; this role is accountable for the program shipping on time and meeting its targets.
Communication & Stakeholder Engagement
-
Produce executive-standard communication that turns complex, cross-program activities into a clear, decision-ready narrative, distinguishing meaningful progress on outcomes and identifying what requires a decision.
-
Deliver reporting, updates, and briefs of a quality that stands on its own before senior leaders.
-
Coordinate across product and engineering teams, aligning stakeholders with competing priorities and holding them to their commitments through influence
Frameworks, Standards & Continuous Improvement
-
Define and evolve how AI programs are governed, delivered, and measured as the portfolio scales, raising the standard of delivery across the team.
-
Bring AI into the practice of program management, from status synthesis and risk analysis to forecasting and reporting, and grow its use across the team
Mentoring
- Support the growth of others on the team by sharing expertise and coaching on program management practice
WHAT SUCCESS LOOKS LIKE
-
Leadership has a clear, current, and trusted view of status, risk, and outcomes across every Global AI program, and makes faster, better-informed decisions as a result
-
Risks are identified and addressed before they affect delivery
-
The flagship program ships on time and meets its targets
-
AI programs are governed, delivered, and measured through a stronger, more scalable outcomes-based approach as the portfolio grows
-
AI is embedded in how the team practices program management, raising the speed and quality of the work
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
Chubb Life Hong Kong is the international life insurance division of Chubb, establishing its presence in Hong Kong since 1976. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Hong Kong Limited) offers a range of life protection, savings, accident and health insurance solutions through agents and brokers. The company has been a recipient of various awards for marketing, product innovation and commitment in corporate social responsibility.
安達為全球領先的保險公司，業務遍及54個國家及地區。安達為不同行業的客戶提供商業及個人財產和責任保險、個人意外及醫療輔助保險、再保險及人壽保險等。公司的優越之處在於其多元化的產品及服務範圍、廣大的分銷能力、超卓的財務實力、出眾的理賠專業知識及營運業務遍佈全球各地。總公司安達有限公司於紐約證券交易所上市（紐約證券交易所：CB），為標準普爾500指數的成份公司。安達於蘇黎世、紐約、倫敦及其他地方設有行政辦公室，全球僱員人數約40,000名。
安達人壽是安達旗下負責國際人壽保險的分部。於亞洲，安達人壽的業務分佈在香港特別行政區、印尼、韓國、緬甸、台灣、泰國及越南等市場，並在中國設有合資企業。安達人壽自1976年踏足香港，並於2015年在香港特區開展環球財富管理業務。為滿足廣泛客戶的財務保障及財富管理需求，安達人壽香港（安達人壽保險有限公司）透過保險代理團隊及保險經紀提供一系列的人壽、儲蓄、意外和醫療保險方案。
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About the role
SUMMARY
The Lead, AI Program Management owns the health of Chubb's Global AI program portfolio and the delivery outcomes of one of its highest-priority AI programs.
Reporting to the VP, AI Programs, Strategy & Operations, this role is accountable for staying on top of how every Global AI program is performing, for giving leadership a clear, independent view of status, risk, and value, and for delivery oversight over the Head of Global AI’s flagship program. This role owns proactive risk governance and value measurement. They also define how AI programs are governed, delivered, and measured as the Head of Global AI’s portfolio scales, and brings AI directly into the practice of program management. The role produces communication that equips leadership to make timely, well-informed decisions.
RESPONSIBILITIES
Portfolio Health & Oversight
-
Maintain an accurate, independent view of status, risk, and value across all programs in the Global AI portfolio at any given time.
-
Establish program status by assessing reported progress against actual delivery, working across program leads, delivery teams, and key IT partners.
-
Run the Global AI Portfolio governance and reporting cadences that keep multiple concurrent programs on track, and bring leadership clear, actionable recommendations.
-
Identify program risks early and design mitigation plans, establishing mitigation ownership with the teams and partners best positioned to act.
-
Build and maintain the portfolio risk framework, including how risks are identified, prioritized, owned, and escalated.
Flagship Program Delivery Oversight
- Own the delivery outcome of one of Chubb's highest priority AI programs, staying close enough to its progress across data, model, and application layers to assess real status.
- Own the governance of the program and engage directly on the matters that most affect the outcome: the risks that require negotiation, the issues that require resolution, and the decisions that require senior judgment. Delivery teams manage day-to-day execution; this role is accountable for the program shipping on time and meeting its targets.
Communication & Stakeholder Engagement
-
Produce executive-standard communication that turns complex, cross-program activities into a clear, decision-ready narrative, distinguishing meaningful progress on outcomes and identifying what requires a decision.
-
Deliver reporting, updates, and briefs of a quality that stands on its own before senior leaders.
-
Coordinate across product and engineering teams, aligning stakeholders with competing priorities and holding them to their commitments through influence
Frameworks, Standards & Continuous Improvement
-
Define and evolve how AI programs are governed, delivered, and measured as the portfolio scales, raising the standard of delivery across the team.
-
Bring AI into the practice of program management, from status synthesis and risk analysis to forecasting and reporting, and grow its use across the team
Mentoring
- Support the growth of others on the team by sharing expertise and coaching on program management practice
WHAT SUCCESS LOOKS LIKE
-
Leadership has a clear, current, and trusted view of status, risk, and outcomes across every Global AI program, and makes faster, better-informed decisions as a result
-
Risks are identified and addressed before they affect delivery
-
The flagship program ships on time and meets its targets
-
AI programs are governed, delivered, and measured through a stronger, more scalable outcomes-based approach as the portfolio grows
-
AI is embedded in how the team practices program management, raising the speed and quality of the work
About Chubb
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
Chubb Life Hong Kong is the international life insurance division of Chubb, establishing its presence in Hong Kong since 1976. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Hong Kong Limited) offers a range of life protection, savings, accident and health insurance solutions through agents and brokers. The company has been a recipient of various awards for marketing, product innovation and commitment in corporate social responsibility.
安達為全球領先的保險公司，業務遍及54個國家及地區。安達為不同行業的客戶提供商業及個人財產和責任保險、個人意外及醫療輔助保險、再保險及人壽保險等。公司的優越之處在於其多元化的產品及服務範圍、廣大的分銷能力、超卓的財務實力、出眾的理賠專業知識及營運業務遍佈全球各地。總公司安達有限公司於紐約證券交易所上市（紐約證券交易所：CB），為標準普爾500指數的成份公司。安達於蘇黎世、紐約、倫敦及其他地方設有行政辦公室，全球僱員人數約40,000名。
安達人壽是安達旗下負責國際人壽保險的分部。於亞洲，安達人壽的業務分佈在香港特別行政區、印尼、韓國、緬甸、台灣、泰國及越南等市場，並在中國設有合資企業。安達人壽自1976年踏足香港，並於2015年在香港特區開展環球財富管理業務。為滿足廣泛客戶的財務保障及財富管理需求，安達人壽香港（安達人壽保險有限公司）透過保險代理團隊及保險經紀提供一系列的人壽、儲蓄、意外和醫療保險方案。