Business Manager
About the role
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
Reporting to the Executive Director (ED), the Business Manager maintains the integrity of all financial transactions and records for Toronto Harbour Light Ministries and its satellite locations across the GTA and Glencairn.
Accountabilities
Financial Reports
- Review monthly financial statements prepared by Territorial Headquarters (THQ), including detailed variance analysis; prepare and present monthly and quarterly variance reports for the Executive Director, managers, and senior management, commenting on all year‑to‑date variances exceeding 10%
- Advise the Executive Director and Senior Management on the ministry unit's overall financial position, including risks, potential liabilities, investment status and strategies, and recommend financial controls and policy improvements as required
- Perform ad hoc and requested financial analysis to support management decision‑making
- Oversee all journal entries and adjustments, including review and approval for the Executive Director as required, ensuring supporting documentation clearly explains the rationale for non‑financial users.
- Supervise the preparation and submission of financial and statistical reports required by funders and government bodies, serving as the primary liaison with funding agencies' finance departments in collaboration with THQ
- Support the Executive Director and Senior Management in the preparation and submission of capital grant and program funding applications
- Coordinate quarterly financial reporting and reconciliations in collaboration with THQ
- Coordinate accounting, financial reporting, and controls for capital projects, renovations, and facility improvements from planning through completion.
- Maintain resident fee payment accounts and prepare related statements.
- Lead preparation for internal and external audits and ensure ongoing compliance with Accreditation standards related to financial management and internal controls
Revenue & Expenses
- Oversee all cash handling, deposits, and negotiables, including supervision of weekly cash counts and bank deposits, ensuring dual-count controls and consistent use of triple receipt books across all sites (THLM, Hope Acres and The Homestead)
- Supervise the administration assistants and other designated staff in the handling of cash, petty cash, Personal Needs Allowance (PNA), and receipt preparation; ensure PNA and petty cash are counted monthly by two staff at each site
- Ensure accurate and timely revenue recognition by overseeing monthly invoice preparation for funders and confirming revenue is posted in accordance with funding agreements, approved installments, and reporting requirements
- Monitor revenue postings and reconciliations, and liaise promptly with THQ to resolve any discrepancies or irregularities
- Review and approve coding for all invoices, ensuring proper departmental and expense allocation, inclusion of required RESPONSIBILITY (RESPC) numbers, and appropriate supporting documentation (e.g., quotes, approvals, correspondence).
- Review expense coding and compliance for corporate credit cards, vehicle expenses, and personal reimbursement submissions in Business World across all THLM locations.
- Analyze unallocated or misallocated expenses every month and follow up with THQ or internal teams to resolve items outstanding beyond 30 days.
- Provide high-level financial and vendor-related support on behalf of the Executive Director, including coordination with THQ, vendors, and internal staff to resolve service or payment issues
Reporting to Funders
- Analyze monthly occupancy report for Transitional Housing Program (THP) management and prepare, finalize for the Executive Director and Director of Client Service
- In consultation, prepare a Supportive Housing occupancy report for funders
- Review quarterly report for Ontario Health with the Executive Director
- Work with the Director of Client Service and/or Program Coordinators to develop efficient operational procedures, including funds handling
Payroll and Budget
- Analyze, allocate and update internally shared costs annually along with the budget
- Review payroll expenses, check against budget, supporting documents (time sheet/employment agreement)
- Prepare/Review journal entries for ED approval
CRITICAL RELATIONSHIP MANAGEMENT
Governance Boards and Councils:
Internal:
- Senior Management Team
- MU Employees
- THQ staff
External:
- Vendors
- Funders
- Internal and external audit teams
MANAGERIAL/Technical Leadership RESPONSIBILITY:
- Reports directly to: Executive Director
- Direct reports for this position: provide in-scope advice to multiple MU employees.
FINANCIAL AND MATERIALS MANAGEMENT:
- Prepares/monitors annual budgets of mid-sized ministry units: for all programs, revenue, petty cash, and vendor payment.
- Liaises with auditors and is involved in significant financial analysis.
- Reports donations and receipts, inventory, and product management
WORKING CONDITIONS:
- Office environment
- Sitting for long periods of time in front of a computer screen
- May be exposed to the risk of minor to moderate injury or illness due to physical attacks by others and/or exposure to infectious diseases.
The above responsibilities must be performed in keeping with The Salvation Army's Mission, Vision and Values, in a professional manner and in accordance with our code of conduct.
Education, Qualifications and Certifications
- Completion of an undergraduate degree, preferably in the financial or business-related field
- Professional CPA designation will be a strong asset
- Ability to obtain a Vulnerable Sector check that is satisfactory to The Salvation Army at its own discretion at time of hire, and as required by policy thereafter
- Alternative combinations of education and experience may be considered.
Experience and Skilled Knowledge Requirements
- Minimum of 5 years of prior related experience in finance and accounting
- Management of business contracts and inventories preferred
- Previous experience coaching and mentoring a direct report
- Able to use a variety of MS Office products, including Excel
- Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Skills and Capabilities (examples provided below):
- Attention to detail, problem-solving and analytical skills
- Strong communication skills
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
- Able to manage tight deadlines
- Organized and efficient
- Manage various financial projects for different programs simultaneously
- Computer literate; above average skill in Excel and other accounting software
Vulnerable Sector Check: an original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army in its sole discretion. The cost of the VSC is borne by the employee.
Compensation:
The target hiring range for this position is $70,241.60 to $87,796.80 with a maximum of $105,372.80.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.caif you have a need for any accommodation and we will be pleased to discuss this with you.