Senior Accounts Receivable Specialist
Top Benefits
About the role
Summary Position Title: Senior Account Receivable Specialist Department: Finance Status: Full-time/Permanent Reports to: Accounting Supervisor Location: Mississauga , ON (On site) Compensation : $60,000 to $75,000 About Salary Range: This is an active permanent opportunity, and we are looking to welcome a long‑term team member who is eager to grow and make an impact. Vacancy Status: This posting reflects an active opening, and we are currently seeking qualified candidates. Start Date: ASAP
About Us :
We’re passionate about pets and the pet industry. For 20 years, we’ve made really good all natural dog treats, we’re on a journey to becoming the #1 All-Natural treat in North America with our brands Crumps Naturals, Caledon Farms and Dog Delights. We are 150 employees (and growing). We operate 2 sites with one in Mississauga, Canada and the other in North Carolina, USA. We believe in building, investing in, recognizing and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. Our Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, and the environment.
Our Core Values:
We embody an entrepreneurial mindset. We act with compassion. We act with Integrity. We put quality first. We work as a cohesive team. We embraced agility and adaptability
Position Overview
The Senior Accounts Receivable Specialist plays a key role in ensuring timely and accurate processing of customer payments, maintaining financial records, and supporting the overall health of the company’s receivables. This position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively across departments to resolve issues and maintain positive customer relationships.
Key Responsibilities
Open Items & Reconciliation Investigate and resolve major unapplied payments, credits, and discrepancies, coordinating with the Sales and Logistics team as necessary. Reconcile customer statements and follow up with customers on any overdue invoices and request necessary documentation to clarify deductions. Mentor and support other AR team members on monitoring outstanding balances and following up on overdue accounts.
Collections & Dispute Resolution Conduct daily follow-up work for overdue accounts. Own the end-to-end dispute process, coordinating with internal departments to validate or challenge deductions. Escalate chronic or complex accounts to management. Maintain accurate notes on all client interactions.
Reporting & Support Provide actionable weekly activity summaries and outstanding balance reports. Provide bi-weekly updates on outstanding disputes to keep management informed of potential financial impacts. Track and report on key performance indicators related to receivables.
Recipe for Success
Post‑secondary education in Accounting, Finance, or a related field (required) 7+ years of progressive experience in Accounts Receivable, preferably in a mid‑to‑large organization. Advanced working knowledge of Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, reconciliations) and Microsoft Word Hands‑on experience with QuickBooks and ERP systems (NetSuite, SAP, Oracle, or similar) strongly preferred Proven ability to manage high‑volume AR portfolios, complex reconciliations, and multi‑customer accounts Strong understanding of credit management, collections, aging analysis, and cash application Experience partnering with Sales, Customer Service, and Finance to resolve discrepancies and improve cash flow Excellent communication, negotiation, and stakeholder‑management skills, especially when handling escalated accounts Highly organized with the ability to prioritize competing deadlines in a fast‑paced environment Detail‑oriented mindset with strong analytical and problem‑solving capabilities Ability to work independently while also mentoring junior AR team members and contributing to process improvements
Bonus Ingredients
Exceptional attention to detail and accuracy Experience with data analysis and information management Clear, professional written and verbal communication
Why join The Crump Group?
100% Employer Paid Benefits Employee Assistance Program Porkopolis Discount Program Tuition Reimbursement Program Career Advancement Opportunities Employee Referral Bonus Program Free Onsite Parking Casual Dress Code Social Club Committee Anonymous Employee Engagement Surveys Safety Shoe Reimbursement Dog-Friendly Office
The Crump Group is committed to equity, inclusion in employment and diversity. We celebrate diverse perspectives and you will be part of building a more diverse workforce to enhance our competitive position and enrich our culture. The Crump Group will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require a disability-related accommodation during this process, please inform The Crump Group of your requirements.
In compliance with Ontario's Bill 190, we confirm that this posting represents a current, existing vacancy. This job description may be amended at any time.
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Senior Accounts Receivable Specialist
Top Benefits
About the role
Summary Position Title: Senior Account Receivable Specialist Department: Finance Status: Full-time/Permanent Reports to: Accounting Supervisor Location: Mississauga , ON (On site) Compensation : $60,000 to $75,000 About Salary Range: This is an active permanent opportunity, and we are looking to welcome a long‑term team member who is eager to grow and make an impact. Vacancy Status: This posting reflects an active opening, and we are currently seeking qualified candidates. Start Date: ASAP
About Us :
We’re passionate about pets and the pet industry. For 20 years, we’ve made really good all natural dog treats, we’re on a journey to becoming the #1 All-Natural treat in North America with our brands Crumps Naturals, Caledon Farms and Dog Delights. We are 150 employees (and growing). We operate 2 sites with one in Mississauga, Canada and the other in North Carolina, USA. We believe in building, investing in, recognizing and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. Our Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, and the environment.
Our Core Values:
We embody an entrepreneurial mindset. We act with compassion. We act with Integrity. We put quality first. We work as a cohesive team. We embraced agility and adaptability
Position Overview
The Senior Accounts Receivable Specialist plays a key role in ensuring timely and accurate processing of customer payments, maintaining financial records, and supporting the overall health of the company’s receivables. This position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively across departments to resolve issues and maintain positive customer relationships.
Key Responsibilities
Open Items & Reconciliation Investigate and resolve major unapplied payments, credits, and discrepancies, coordinating with the Sales and Logistics team as necessary. Reconcile customer statements and follow up with customers on any overdue invoices and request necessary documentation to clarify deductions. Mentor and support other AR team members on monitoring outstanding balances and following up on overdue accounts.
Collections & Dispute Resolution Conduct daily follow-up work for overdue accounts. Own the end-to-end dispute process, coordinating with internal departments to validate or challenge deductions. Escalate chronic or complex accounts to management. Maintain accurate notes on all client interactions.
Reporting & Support Provide actionable weekly activity summaries and outstanding balance reports. Provide bi-weekly updates on outstanding disputes to keep management informed of potential financial impacts. Track and report on key performance indicators related to receivables.
Recipe for Success
Post‑secondary education in Accounting, Finance, or a related field (required) 7+ years of progressive experience in Accounts Receivable, preferably in a mid‑to‑large organization. Advanced working knowledge of Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, reconciliations) and Microsoft Word Hands‑on experience with QuickBooks and ERP systems (NetSuite, SAP, Oracle, or similar) strongly preferred Proven ability to manage high‑volume AR portfolios, complex reconciliations, and multi‑customer accounts Strong understanding of credit management, collections, aging analysis, and cash application Experience partnering with Sales, Customer Service, and Finance to resolve discrepancies and improve cash flow Excellent communication, negotiation, and stakeholder‑management skills, especially when handling escalated accounts Highly organized with the ability to prioritize competing deadlines in a fast‑paced environment Detail‑oriented mindset with strong analytical and problem‑solving capabilities Ability to work independently while also mentoring junior AR team members and contributing to process improvements
Bonus Ingredients
Exceptional attention to detail and accuracy Experience with data analysis and information management Clear, professional written and verbal communication
Why join The Crump Group?
100% Employer Paid Benefits Employee Assistance Program Porkopolis Discount Program Tuition Reimbursement Program Career Advancement Opportunities Employee Referral Bonus Program Free Onsite Parking Casual Dress Code Social Club Committee Anonymous Employee Engagement Surveys Safety Shoe Reimbursement Dog-Friendly Office
The Crump Group is committed to equity, inclusion in employment and diversity. We celebrate diverse perspectives and you will be part of building a more diverse workforce to enhance our competitive position and enrich our culture. The Crump Group will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require a disability-related accommodation during this process, please inform The Crump Group of your requirements.
In compliance with Ontario's Bill 190, we confirm that this posting represents a current, existing vacancy. This job description may be amended at any time.