We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you will be doing Reporting to the Senior Director, Credit Process Oversight and Effectiveness, the Senior Manager, Credit Process Oversight and Effectiveness is a 2nd Line of Defense function responsible for overseeing internal and third party examinations management, establishing an effective control environment and manage credit process maintenance that ensures compliance to policy and credit risk requirements for RESL and other retail products. This includes managing responses to governance inquiries and requirements, and providing effective challenge to 1st Line of Defense processes and activities. The Senior Manager is responsible for ensuring there is adequate monitoring, oversight, reporting and effective challenge of business risks and regulatory requirements. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How you'll succeed Lead and develop - Provide leadership, coaching, and day-to-day guidance to a team of two, supporting development, accountability, and strong team performance. Oversee enterprise initiatives - Manage and provide oversight for key enterprise programs, including Records Management, Business Managed Technology, and Business Continuity Management on behalf of the team. Manage audits and examinations - Lead internal and third-party examinations and audit engagements, including reviewing and challenging requests for information, developing action plans, monitoring deficiencies, and reporting progress to senior management. Strengthen risk oversight - Apply strong knowledge of risk management principles, credit practices, and regulatory expectations to assess, measure, and monitor risk within CIBC guidelines, with a focus on residential mortgages and secured and unsecured lending products. Communicate with impact - Prepare clear written materials and effective presentations that translate analysis, recommendations, and business impacts for a range of audiences, including senior leaders. Who you are You bring strong risk and credit knowledge. You understand credit principles, risk management practices, and regulatory requirements related to residential mortgages, secured lending, and unsecured lending products. You have the technical skills to support the role. You're confident using Microsoft Word, Excel, Outlook, and PowerPoint, including advanced Excel functions such as pivot tables. You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals. You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making. Values matter to you. You bring your real self to work, and you live our values of trust, teamwork, and accountability. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. *Subject to program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Expected End Date 2027-11-24 Job Location Toronto-81 Bay, 31st Floor Employment Type Regular Weekly Hours 37.5 Skills Business Operations, Leadership, Oral Communications, Project Management, Regulatory Compliance, Risk Assessments, Risk Management Principles, Verbal Communications