Viewpoint North York- Accounts Receivable Coordinator

Location: 

Viewpoint North York

235 Yorkland Boulevard, Suite 1200, North York, ON M2J 4Y8

Status: 

Full-time, In-Person

About Viewpoint 

Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.

Main Responsibilities

• Invoice Generation and Billing: Prepare, review, and issue accurate customer invoices and credit notes efficiently using automated billing systems.
• Account Analysis and Collection: Analyze aging AR reports to identify outstanding balances and actively pursue collections. Resolve client payment discrepancies, processing errors, or short-payments to ensure accurate revenue recognition.
• Customer Profile Maintenance: Review, update, and clean customer accounts to ensure full accuracy of billing information, payment terms, and contact details.
• Reporting: Prepare regular accounts receivable aging reports and cash flow analyses for management review. Provide strategic insights and recommendations to reduce Days Sales Outstanding (DSO) and improve collection policies.
• Cross-Functional Collaboration: Partner closely with operations, sales, and intake departments to streamline billing workflows and resolve client inquiries.
• Additional Tasks: Support Finance Managers with audit preparation and other accounting duties as required.

Qualifications

• Minimum two (2) years of automated AR or billing experience.
• 1–2 years of work experience in a medical clinic, hospital, or insurance environment.
• Proficient in Microsoft Outlook, Word, and advanced Excel (VLOOKUPs, Pivot Tables).
• Excellent written and verbal communication skills.
• Action-oriented, highly organized, results-oriented, and an independent problem solver with demonstrated experience in billing adjudication or funding reconciliation.
• Detailed familiarity with current auto insurance legislation, provincial health billing codes (e.g., OHIP/WSIB), or insurance portal submissions.
• Solid command of the English language with a proven track record of professional, empathetic collection practices.
• Flexible, adaptable, and highly team-oriented.

Why choose Viewpoint?

• Comprehensive and flexible health and dental choices with Flex benefits 
• Lifemark Employee Assistance Program 
• Shoppers Drug Mart Employee Discount (30%) 
• Employee Stock Purchase Plan (25%) 
• Paid vacation and Wellness days 
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee) 
• Goodlife Fitness Corporate Discount Gym Membership 
• Ongoing internal training and development with opportunities for mentorship 
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork 
• Nationally recognized brand with a strong digital presence 

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

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