Salesforce Certified Administrator (Sales Cloud)
About the role
Salesforce Certified Administrator (Sales Cloud) | Canada | Remote | Full-time-Contract
We’re seeking a hands-on Salesforce Admin to take ownership of a high-impact, post-migration CRM environment. Following our transition from Trident + HubSpot to Salesforce Sales Cloud + MCAE (April 2026), the external implementation partner has exited — leaving behind a young org with known defects, incomplete builds, and no vendor backstop.
This is not a maintenance role. This is a triage-and-stabilise mandate.
You will operate at the intersection of business urgency and system clarity, supporting three key segments — Institutional (ICG), VIP, and PWS — while navigating a near real-time sync with Trident (our upstream source of truth). Many perceived “Salesforce issues” originate outside Salesforce — knowing that boundary is critical to success.
What You’ll Own End-to-end ownership of the #ask-salesforce queue Diagnose and resolve admin requests, data issues, and system behaviour queries Triage and route non-Salesforce issues (sync engine, data model, MCAE) with clear root-cause analysis Enable users to reduce repeat tickets through guidance and documentation Re-prioritise incoming requests based on real business impact (not perceived urgency)
Workload Snapshot Data hygiene & record management (~35%) — dedupe, merge, ownership fixes Access & provisioning (~20%) — licenses, Okta, permissions Configuration (~20%) — objects, fields, stages, forecasting Lead routing & SLA issues (~10–15%) Bugs & automation conflicts (~10–15%) Integrations & enablement (~20%) — Zoom, Gmail, connectors, usage queries
Must-Have Salesforce Admin Certification (ADM 201) or equivalent experience 2+ years managing a live Sales Cloud environment Strong declarative skills: objects, fields, validation rules, layouts Automation expertise: Flows, assignment rules, order-of-execution awareness User & access management: roles, profiles, permission sets, OWD Data management: deduplication, bulk updates, root-cause diagnosis Strong troubleshooting mindset and clear communication with business users
Strongly Preferred Experience with upstream system sync (critical for this role) Okta / SSO provisioning experience Integration troubleshooting (OAuth, connected apps) Exposure to fintech / financial services environments Understanding of lead capture flows (MCAE/B2B marketing automation context)
Nice to Have Platform App Builder / Advanced Admin certifications Basic Apex/SOQL reading ability Experience with Sales Engagement tools or structured intake processes MCAE/Pardot familiarity (not a core requirement)
If you thrive in ambiguity, can separate signal from noise, and enjoy bringing order to complex systems — this role is for you.
About allNeurons
allNeurons is the Enterprise AI Operating System.
We help organizations transform AI spending into measurable business outcomes across engineering, finance, legal, compliance, and other business functions.
With allNeurons, organizations can:
Measure AI adoption, usage, spend, and business impact
Connect AI activity to completed work such as pull requests, contracts, reports, reconciliations, and other business outcomes
Track AI Agents’ goals (OKRs) and benchmark productivity across teams
Identify underutilized licenses, wasteful AI spend, and high-value AI initiatives
Deploy custom AI agents that automate operational workflows across Engineering, Finance, Legal, Compliance, and Operations
Govern enterprise AI investments through audit-ready reporting and executive visibility
allNeurons integrates with the 1000+ connectors teams already use such as GitHub, Jira, Microsoft 365, SharePoint, Slack, ERP platforms, and other enterprise applications, without disrupting existing workflows.
Whether you're scaling AI across engineering teams, standardizing finance operations across portfolio companies, or automating legal and compliance workflows, allNeurons provides a single platform to prove value, automate work, and manage AI with confidence.
Book a demo at allNeurons.ai.
Similar Jobs
Salesforce Certified Administrator (Sales Cloud)
About the role
Salesforce Certified Administrator (Sales Cloud) | Canada | Remote | Full-time-Contract
We’re seeking a hands-on Salesforce Admin to take ownership of a high-impact, post-migration CRM environment. Following our transition from Trident + HubSpot to Salesforce Sales Cloud + MCAE (April 2026), the external implementation partner has exited — leaving behind a young org with known defects, incomplete builds, and no vendor backstop.
This is not a maintenance role. This is a triage-and-stabilise mandate.
You will operate at the intersection of business urgency and system clarity, supporting three key segments — Institutional (ICG), VIP, and PWS — while navigating a near real-time sync with Trident (our upstream source of truth). Many perceived “Salesforce issues” originate outside Salesforce — knowing that boundary is critical to success.
What You’ll Own End-to-end ownership of the #ask-salesforce queue Diagnose and resolve admin requests, data issues, and system behaviour queries Triage and route non-Salesforce issues (sync engine, data model, MCAE) with clear root-cause analysis Enable users to reduce repeat tickets through guidance and documentation Re-prioritise incoming requests based on real business impact (not perceived urgency)
Workload Snapshot Data hygiene & record management (~35%) — dedupe, merge, ownership fixes Access & provisioning (~20%) — licenses, Okta, permissions Configuration (~20%) — objects, fields, stages, forecasting Lead routing & SLA issues (~10–15%) Bugs & automation conflicts (~10–15%) Integrations & enablement (~20%) — Zoom, Gmail, connectors, usage queries
Must-Have Salesforce Admin Certification (ADM 201) or equivalent experience 2+ years managing a live Sales Cloud environment Strong declarative skills: objects, fields, validation rules, layouts Automation expertise: Flows, assignment rules, order-of-execution awareness User & access management: roles, profiles, permission sets, OWD Data management: deduplication, bulk updates, root-cause diagnosis Strong troubleshooting mindset and clear communication with business users
Strongly Preferred Experience with upstream system sync (critical for this role) Okta / SSO provisioning experience Integration troubleshooting (OAuth, connected apps) Exposure to fintech / financial services environments Understanding of lead capture flows (MCAE/B2B marketing automation context)
Nice to Have Platform App Builder / Advanced Admin certifications Basic Apex/SOQL reading ability Experience with Sales Engagement tools or structured intake processes MCAE/Pardot familiarity (not a core requirement)
If you thrive in ambiguity, can separate signal from noise, and enjoy bringing order to complex systems — this role is for you.
About allNeurons
allNeurons is the Enterprise AI Operating System.
We help organizations transform AI spending into measurable business outcomes across engineering, finance, legal, compliance, and other business functions.
With allNeurons, organizations can:
Measure AI adoption, usage, spend, and business impact
Connect AI activity to completed work such as pull requests, contracts, reports, reconciliations, and other business outcomes
Track AI Agents’ goals (OKRs) and benchmark productivity across teams
Identify underutilized licenses, wasteful AI spend, and high-value AI initiatives
Deploy custom AI agents that automate operational workflows across Engineering, Finance, Legal, Compliance, and Operations
Govern enterprise AI investments through audit-ready reporting and executive visibility
allNeurons integrates with the 1000+ connectors teams already use such as GitHub, Jira, Microsoft 365, SharePoint, Slack, ERP platforms, and other enterprise applications, without disrupting existing workflows.
Whether you're scaling AI across engineering teams, standardizing finance operations across portfolio companies, or automating legal and compliance workflows, allNeurons provides a single platform to prove value, automate work, and manage AI with confidence.
Book a demo at allNeurons.ai.