About the role
Product Manager
I am a former Director of Product at Royal Bank of Canada with over 10 years of experience, recognized for delivering products and services across banking, rewards, loyalty, AI, and blockchain. I help organizations achieve product-market fit, scale product teams, reduce costs, and accelerate time to market.
The Best Fit
I work with teams at critical junctures: ranging from growth-stage startups to established businesses launching new products or entering new markets. My clients often seek a hands-on partner for strategy, user research, product development, marketing, or analytics, but don’t yet need a full-time executive. As a fractional product leader, I bridge high-level vision and day-to-day execution, enabling leaders to focus on sales, market expansion, or organizational change. Whether it’s scaling an existing product or building something new, my goal is to position teams for long-term success, ensuring product initiatives stay aligned with business objectives.
Awards & Accomplishments
Patent (co-inventor): US-20210312440-A1 - A system for tokenizing an IoT device and processing an electronic payment
Working with Raghav
I’m located in Toronto, Ontario.
I’m available for
Fractional
Connect with me
Specialties
Artificial Intelligence AI Product Manager Branding & Marketing Strategy Market Positioning Market Research Pricing Strategy Product Marketing Customer Experience Buyer Experience Strategist Buyer Journey Mapping Customer Churn Analysis Customer Data Analysis Customer Engagement Customer Experience Analytics Customer Experience Metrics and KPIs Customer Experience Strategist Customer Experience Strategy Customer Feedback Management Customer Journey Mapping Customer Journey Optimization Customer Loyalty Programs Customer Onboarding Experience Customer Persona Development Customer Retention Strategies Customer Satisfaction (CSAT) Analysis Customer Segmentation and Targeting Digital Customer Experience Mobile Customer Experience Net Promoter Score (NPS) Analysis Omni-channel Experience Design Personalization and Customization Strategies Self-service Customer Experience User Experience (UX) Research Voice of the Customer (VoC) Analysis Design Creatives Design Thinking Facilitator User Experience Strategy E-commerce Wireframing Rapid Prototyping Usability Analysis Usability Testing UX Strategy Development & Tech Product Development Digital Strategy and Execution A/B Testing Analytics Competitor Analysis Conversion Tracking Customer Segmentation Strategy Design Sprint Plans Digital Disruption Ecommerce Strategy Feature Prioritization Innovation Strategy Multi Channel Marketing Strategy Optimization Specialist Product & Feature Roadmap Product Strategy & Vision Web Optimization Website Strategist Wireframing Project Management Digital Project Manager Digital Transformation Project Manager E-commerce Project Manager UX/UI Project Manager Web Development Project Manager UX Strategy UX Strategist
Client Resume
My clients represent a mix of startups (50+ users), medium-sized businesses (5k+ users), and large organizations (1MM+ users).
Most Of Them Fit Into One Of The Categories Below, Though My Core Focus Is In Digital Product Management, And I Continue To Support Software-driven Clients Across Multiple Industries
Fintech: Banking, Cards, Payments Rewards & Loyalty: Points Management, Platform Operations Artificial Intelligence: Hyper-Personalization, Retrieval-Augmented Generation (RAG) Blockchain: Asset Tokenization, Crypto Rewards
Connect with Raghav
First name
Last name
Phone
What's your budget?This helps us make sure we have the right cost match.
$100-$500$500- $1K$1K- 5K$5K - $10K$10K–$25K$25K–$50K$50K-$100KMore than $100K
When can we get started?Please include any must-hit dates in your message.
Very quicklySoonNo rush
How can we help?
Let’s not make this creepy. We’ll email you just once and not again unless you explicitly ask us to.
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About The Well
Want to talk to us? Fill out this form: https://gotothewell.ca/connect
Part Agency. Part Matchmaker. The Well is an entirely new approach to forging accounting, operations, marketing, advertising, communications and technology relationships. With Canadian freelancers and contractors, we’re the first human-driven marketplace where building trust is a primary focus.
The Well is designed to make things easy for everyone. Trading the usual risks, costs and time in locating and screening specialists for network of available vetted talents, centralized billing, built in contingencies and back-ups to protect everyone's interests with no hidden costs, recruiter fees or organizational retainers.
Since 2014, The Well has been perfecting a proprietary 22 point vetting system designed specifically to identify professional, committed specialists who are building their business with purpose. That means no side hustlers, hobbyists or 'necessity freelancers' in between full time gigs. Specialists who successfully complete this process are designated to one of two rosters - project or fractional - which is proven to make for stronger matches and lasting relationships with their clients.
Think of our roster members as the celebrities, and we'e their agents.
We provide clients with support and advice, and recommend the best individuals and teams to tackle each job with a look to developing lasting relationships - all for free and without obligation.
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About the role
Product Manager
I am a former Director of Product at Royal Bank of Canada with over 10 years of experience, recognized for delivering products and services across banking, rewards, loyalty, AI, and blockchain. I help organizations achieve product-market fit, scale product teams, reduce costs, and accelerate time to market.
The Best Fit
I work with teams at critical junctures: ranging from growth-stage startups to established businesses launching new products or entering new markets. My clients often seek a hands-on partner for strategy, user research, product development, marketing, or analytics, but don’t yet need a full-time executive. As a fractional product leader, I bridge high-level vision and day-to-day execution, enabling leaders to focus on sales, market expansion, or organizational change. Whether it’s scaling an existing product or building something new, my goal is to position teams for long-term success, ensuring product initiatives stay aligned with business objectives.
Awards & Accomplishments
Patent (co-inventor): US-20210312440-A1 - A system for tokenizing an IoT device and processing an electronic payment
Working with Raghav
I’m located in Toronto, Ontario.
I’m available for
Fractional
Connect with me
Specialties
Artificial Intelligence AI Product Manager Branding & Marketing Strategy Market Positioning Market Research Pricing Strategy Product Marketing Customer Experience Buyer Experience Strategist Buyer Journey Mapping Customer Churn Analysis Customer Data Analysis Customer Engagement Customer Experience Analytics Customer Experience Metrics and KPIs Customer Experience Strategist Customer Experience Strategy Customer Feedback Management Customer Journey Mapping Customer Journey Optimization Customer Loyalty Programs Customer Onboarding Experience Customer Persona Development Customer Retention Strategies Customer Satisfaction (CSAT) Analysis Customer Segmentation and Targeting Digital Customer Experience Mobile Customer Experience Net Promoter Score (NPS) Analysis Omni-channel Experience Design Personalization and Customization Strategies Self-service Customer Experience User Experience (UX) Research Voice of the Customer (VoC) Analysis Design Creatives Design Thinking Facilitator User Experience Strategy E-commerce Wireframing Rapid Prototyping Usability Analysis Usability Testing UX Strategy Development & Tech Product Development Digital Strategy and Execution A/B Testing Analytics Competitor Analysis Conversion Tracking Customer Segmentation Strategy Design Sprint Plans Digital Disruption Ecommerce Strategy Feature Prioritization Innovation Strategy Multi Channel Marketing Strategy Optimization Specialist Product & Feature Roadmap Product Strategy & Vision Web Optimization Website Strategist Wireframing Project Management Digital Project Manager Digital Transformation Project Manager E-commerce Project Manager UX/UI Project Manager Web Development Project Manager UX Strategy UX Strategist
Client Resume
My clients represent a mix of startups (50+ users), medium-sized businesses (5k+ users), and large organizations (1MM+ users).
Most Of Them Fit Into One Of The Categories Below, Though My Core Focus Is In Digital Product Management, And I Continue To Support Software-driven Clients Across Multiple Industries
Fintech: Banking, Cards, Payments Rewards & Loyalty: Points Management, Platform Operations Artificial Intelligence: Hyper-Personalization, Retrieval-Augmented Generation (RAG) Blockchain: Asset Tokenization, Crypto Rewards
Connect with Raghav
First name
Last name
Phone
What's your budget?This helps us make sure we have the right cost match.
$100-$500$500- $1K$1K- 5K$5K - $10K$10K–$25K$25K–$50K$50K-$100KMore than $100K
When can we get started?Please include any must-hit dates in your message.
Very quicklySoonNo rush
How can we help?
Let’s not make this creepy. We’ll email you just once and not again unless you explicitly ask us to.
More Customer Experience Specialists
Michelle B
Projects Georgetown, Ontario Branding & Marketing Strategy
See Work
Shawn C
Projects Owen Sound, Ontario Branding & Marketing Strategy
See Work
Vanessa M
Fractional Ottawa, ON User Experience Strategy
See Work
Jordan W
Projects Toronto, Ontario Customer Experience
See Work
About The Well
Want to talk to us? Fill out this form: https://gotothewell.ca/connect
Part Agency. Part Matchmaker. The Well is an entirely new approach to forging accounting, operations, marketing, advertising, communications and technology relationships. With Canadian freelancers and contractors, we’re the first human-driven marketplace where building trust is a primary focus.
The Well is designed to make things easy for everyone. Trading the usual risks, costs and time in locating and screening specialists for network of available vetted talents, centralized billing, built in contingencies and back-ups to protect everyone's interests with no hidden costs, recruiter fees or organizational retainers.
Since 2014, The Well has been perfecting a proprietary 22 point vetting system designed specifically to identify professional, committed specialists who are building their business with purpose. That means no side hustlers, hobbyists or 'necessity freelancers' in between full time gigs. Specialists who successfully complete this process are designated to one of two rosters - project or fractional - which is proven to make for stronger matches and lasting relationships with their clients.
Think of our roster members as the celebrities, and we'e their agents.
We provide clients with support and advice, and recommend the best individuals and teams to tackle each job with a look to developing lasting relationships - all for free and without obligation.