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About the role

Company

ClaimsPro LP

Claims Adjuster Trainee, Whitehorse, Yukon, Canada

Start Your Career in Insurance Claims with Canada's Leading Independent Adjusting Team

Are you looking for a career that combines investigation, problem-solving, customer interaction, and fieldwork? Do you have experience in construction, contracting, restoration, or a hands-on trade and want to transition into a professional career with growth potential?

We have an existing opening for a Claims Adjuster Trainee to join our team in Whitehorse, Yukon. This is an exciting opportunity for someone who enjoys variety, independence, and working directly with people to help them through unexpected events.

About The Role

This is a field-based position supporting claim investigations throughout Whitehorse and surrounding Yukon communities. While much of your administrative work can be completed remotely, you will also spend time visiting claim sites, meeting with policyholders, contractors, and other stakeholders.

A Unique Opportunity for the Right Candidate

This role is ideal for someone who enjoys a high degree of autonomy, is comfortable travelling throughout the Yukon, and wants to build expertise through hands-on experience. You'll have the opportunity to see a wide variety of claims, develop valuable investigative skills, and build a meaningful career while helping people during challenging times.

Yukon offers an exciting and unique claims environment. Because of the geographic size of the territory, travel is an important part of the role. Some claim inspections may require extended highway driving and occasional overnight stays. For individuals who enjoy independence, travel, and working outside of a traditional office setting, this can be an incredibly rewarding career.

As part of your onboarding experience, you'll receive dedicated virtual training and mentorship from experienced claims professionals based in Alberta, ensuring you have the support and guidance needed to succeed from day one.

What You'll Do

Investigate and manage a variety of insurance claims Review policy coverages, conditions, limitations, and warranties Collect and evaluate information to support claim decisions Conduct site visits and inspections as required Prepare reports, documentation, and required claim forms Manage claim files in accordance with company service standards and performance expectations Maintain accurate reserves, payments, and file financials Deliver exceptional customer service to policyholders and stakeholders Collaborate with internal teams while managing files independently Utilize ClaimsPro's industry-leading digital claims platform

What Makes You Successful

We're looking for someone who is:

A strong communicator, both verbally and in writing Comfortable working independently and taking initiative Analytical and able to problem-solve effectively Customer-focused and professional Adaptable in a fast-paced environment Comfortable using technology and learning new systems

Preferred Qualifications

Experience in construction, contracting, restoration, building trades, or a related field is considered a strong asset Ability to obtain an Adjuster's License Demonstrated attention to detail and organizational skills Strong follow-up and time management abilities Proven ability to prioritize competing demands Proficiency with Microsoft Office and general computer applications Valid driver's license Must currently reside in Whitehorse or the surrounding area

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

About ClaimsPro LP

Insurance
501-1000
Founded in 1986

ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.

In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.

We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.

ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.

Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management

Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.

ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.

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