Requirements Engineering: Expertise in eliciting, documenting, and prioritizing complex business and functional requirements using techniques like workshops, interviews, and process modeling. • Project Delivery: Proven track record in Agile/Scrum or Waterfall methodologies, managing deliverables, and ensuring compliance with SDLC standards. o Hands-on experience on creating user stories on Jira and documenting requirements on confluence. • Systems Analysis & Design: Proficiency in translating business needs into technical solutions, including process flow diagrams, swim lanes, use cases, and system architecture. • Stakeholder Management: Strong ability to collaborate with cross-functional teams (business, IT, vendors) to align solutions with strategic goals. • Soft Skills & Leadership o Strategic Thinking: Ability to align technology solutions with business outcomes and regulatory requirements . o Communication: Strong communication skills to engage with technical teams (developers, data engineers) and business stakeholders to validate requirements and logic. o Mentorship: Experience guiding junior BSAs and fostering knowledge-sharing in cross-functional teams. • GenAI & Automation: o Familiarity with generative AI tools (e.g., Cohere, OpenAI, Google Gemini) and their applications in banking (e.g., chatbots, document automation, risk analysis). o Knowledge of AI/ML workflows, prompt engineering, and ethical AI governance frameworks.