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Night Auditor

Calgary, Alberta, Canada
Entry Level
Full-Time

Top Benefits

Benefits

About the role

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Night Manager, the night auditor is responsible for the nightly audit functions which support the hotel operation by determining the daily income of the property and verifying that all customer accounts are correct and balanced. Also responsible for providing customer service to both internal and external customers.

Education And Experience

Verify and balance daily charges for all departments to customer folios, master accounts and house accounts; make corrections as necessary ensuring all required documentation is obtained Provide value added service to customers by doing whatever reasonable and possible to meet and exceed customer expectations Balance the rooms audit with the night clerk’s summary Communicate effectively with customers, co-workers, and supervisors Run computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions Handle all guest situations in the absence of management Minimum of 1 year guest services related experience in a related industry. Minimum 1 year experience with Opera Property Management System Minimum of 1-year previous hotel experience.

Knowledge, Skills And Abilities

Ability to work independently – great initiative and working with a team Strong guest relations experience with the ability to handle guest situations Flexible, positive and energetic with the ability to work under pressure in a fast-paced work environment Strong data entry, analytical, and communication skills Must be proficient in Microsoft Word, Excel, network systems, and Micros Opera software Ability to prioritize and to meet all deadlines Must be willing to work all shifts, evenings, weekends and holidays Must be able to stay focused, courteous, and energetic during the overnight shift from 11pm to 7am.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

Priority will be given to Tsuut'ina Nation members.

About Grey Eagle Resort & Casino

Hospitality
201-500

Located on the beautiful Tsuut'ina Nation, just minutes from Calgary's downtown core. Grey Eagle Resort & Casino is Calgary's Entertainment Destination.

Grey Eagle Resort & Casino consists of a beautiful, modern 4-Star Hotel, Casino, and state-of-the-art Event Centre. Offering first-class services and amenities including, 4 gourmet restaurants, 84,000 square feet of gaming action with over 30 live table games, 24/7 poker room, over 900 slot machines, multi-purpose concert and special event venue featuring world-class acts, wedding and convention spaces and so much more.

Discover Grey Eagle Resort & Casino today and experience Calgary's ultimate entertainment destination.

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