Top Benefits
About the role
About WBM Technologies
At WBM Technologies, we're passionate about helping organizations maximize the value of their technology investments. As a leader in Managed IT, Print, Security, and Digital Transformation solutions, we empower businesses across Western Canada with innovative technology and exceptional service.
We're currently looking for a detail-oriented and analytical Billing Administrator to join our team in Winnipeg. If you enjoy working with data, solving problems, and ensuring accuracy in a fast-paced environment, we'd love to hear from you.
Position Summary
The Billing Administrator plays a key role in ensuring accurate and timely recurring revenue billing for WBM's Managed Print Services customers. This position is responsible for collecting, validating, maintaining, and analyzing customer asset and billing data while working closely with customers and internal teams to ensure billing requirements are met.
Success in this role comes from strong attention to detail, a customer-first mindset, and the ability to manage complex data accurately and efficiently.
What You'll Do
Billing & Customer Account Management
- Manage recurring billing for Managed Print Services customers, ensuring invoices are accurate, timely, and aligned with contract and customer requirements.
- Review and validate customer billing details, including asset data, meter readings, lease information, and invoicing requirements.
- Investigate and resolve billing discrepancies, invoice adjustments, and customer account issues with accuracy and professionalism.
Data Quality, Reporting & Process Improvement
- Maintain, audit, and analyze customer asset and billing data across multiple systems to support accurate recurring revenue billing.
- Identify data issues, trends, or anomalies that may impact billing accuracy and prepare reporting as required.
- Support process improvements and automation opportunities that improve efficiency, consistency, and data quality.
Customer & Team Collaboration
- Build trusted relationships with customers through proactive communication and responsiveness.
- Collaborate with Finance, Sales, Service, Operations, and Asset Management teams to ensure billing accuracy.
- Support customer-specific billing requirements and contractual obligations.
What You'll Bring
Required Qualifications
- Post-secondary education in Business Administration, Accounting, Finance, Information Technology, or a related field.
- Minimum 3 years of experience in billing, finance operations, contract administration, asset management, or data-focused administrative roles.
- Advanced proficiency with Microsoft Excel, including formulas, data analysis, reporting, and reconciliation.
- Experience working in recurring revenue, managed services, leasing, or contract-based environments.
- Strong analytical and problem-solving skills.
- Exceptional attention to detail and commitment to accuracy.
- Excellent organization and time-management skills with the ability to manage multiple priorities.
- Strong verbal and written communication skills.
Preferred Qualifications
- Experience with managed print services, managed technology services, or asset management.
- Experience working with ERP, invoicing, or billing management systems.
- Knowledge of contract administration and recurring revenue processes.
The Ideal Candidate
You enjoy working with data and understand the impact accurate billing has on both customer satisfaction and business success. You're naturally curious, ask questions to understand requirements fully, and take pride in getting things right the first time.
You're highly organized, proactive, and comfortable collaborating with multiple teams to solve problems and improve processes.
Additional Details
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health. They must also provide for your financial well-being. That's why, in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our teams give back in our community, please view our Community Impact Report [https://www.wbm.ca/community/embracing-our-values/community-impact-report-2025/].
Connect with us on LinkedIn @wbmtech [https://www.linkedin.com/company/wbmtech].
About WBM Technologies
WBM Technologies LP. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg employing a team of over 500 IT professionals across Canada.
We are driven by the difference we can make together, providing business solutions across our patent pending WBM Enterprise Experience Platform, including core practice areas such as; Modern Workplace Enablement, Managed Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.
Mission: In pursuit of our goal to be the Number One Managed Technology Solutions Provider in Western Canada, WBMer's are focused on the role that technology management and experience innovations can play in generating wow factors results, and creating customer heroes across our amazing client community.
WBMer's are aligned by the WBM Strategic Flywheel, a continuously turning cycle of innovation, momentum, and wow factor results, as we aspire to be the Number One Managed IT Services Provider in Western Canada. The core principles that guide our direction are:
-
Our actions matter equally, and together as a team we create wow factor results that brings value and meaning to great client relationships.
-
A commitment to World Class performance in who we are and all we do, which extends to all services and solutions across the WBM Enterprise Experience Platform.
-
To actively governed our solutions, tracking to the objectives set out, driving new innovations, and enabling data driven decisions toward new value ahead.
By remaining true to these principles, we stay in alignment with the Strategic Objectives of our client community, and we remain a valuable partner to our customers.
Similar Jobs
Top Benefits
About the role
About WBM Technologies
At WBM Technologies, we're passionate about helping organizations maximize the value of their technology investments. As a leader in Managed IT, Print, Security, and Digital Transformation solutions, we empower businesses across Western Canada with innovative technology and exceptional service.
We're currently looking for a detail-oriented and analytical Billing Administrator to join our team in Winnipeg. If you enjoy working with data, solving problems, and ensuring accuracy in a fast-paced environment, we'd love to hear from you.
Position Summary
The Billing Administrator plays a key role in ensuring accurate and timely recurring revenue billing for WBM's Managed Print Services customers. This position is responsible for collecting, validating, maintaining, and analyzing customer asset and billing data while working closely with customers and internal teams to ensure billing requirements are met.
Success in this role comes from strong attention to detail, a customer-first mindset, and the ability to manage complex data accurately and efficiently.
What You'll Do
Billing & Customer Account Management
- Manage recurring billing for Managed Print Services customers, ensuring invoices are accurate, timely, and aligned with contract and customer requirements.
- Review and validate customer billing details, including asset data, meter readings, lease information, and invoicing requirements.
- Investigate and resolve billing discrepancies, invoice adjustments, and customer account issues with accuracy and professionalism.
Data Quality, Reporting & Process Improvement
- Maintain, audit, and analyze customer asset and billing data across multiple systems to support accurate recurring revenue billing.
- Identify data issues, trends, or anomalies that may impact billing accuracy and prepare reporting as required.
- Support process improvements and automation opportunities that improve efficiency, consistency, and data quality.
Customer & Team Collaboration
- Build trusted relationships with customers through proactive communication and responsiveness.
- Collaborate with Finance, Sales, Service, Operations, and Asset Management teams to ensure billing accuracy.
- Support customer-specific billing requirements and contractual obligations.
What You'll Bring
Required Qualifications
- Post-secondary education in Business Administration, Accounting, Finance, Information Technology, or a related field.
- Minimum 3 years of experience in billing, finance operations, contract administration, asset management, or data-focused administrative roles.
- Advanced proficiency with Microsoft Excel, including formulas, data analysis, reporting, and reconciliation.
- Experience working in recurring revenue, managed services, leasing, or contract-based environments.
- Strong analytical and problem-solving skills.
- Exceptional attention to detail and commitment to accuracy.
- Excellent organization and time-management skills with the ability to manage multiple priorities.
- Strong verbal and written communication skills.
Preferred Qualifications
- Experience with managed print services, managed technology services, or asset management.
- Experience working with ERP, invoicing, or billing management systems.
- Knowledge of contract administration and recurring revenue processes.
The Ideal Candidate
You enjoy working with data and understand the impact accurate billing has on both customer satisfaction and business success. You're naturally curious, ask questions to understand requirements fully, and take pride in getting things right the first time.
You're highly organized, proactive, and comfortable collaborating with multiple teams to solve problems and improve processes.
Additional Details
Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM.
WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health. They must also provide for your financial well-being. That's why, in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP.
WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of! For more information on how our teams give back in our community, please view our Community Impact Report [https://www.wbm.ca/community/embracing-our-values/community-impact-report-2025/].
Connect with us on LinkedIn @wbmtech [https://www.linkedin.com/company/wbmtech].
About WBM Technologies
WBM Technologies LP. (WBM) is a Western Canadian leader in the provision of outcome driven information technology solutions. Established May 1, 1950, WBM now operates out of Operation Centers located in Vancouver, Calgary, Regina, Saskatoon, and Winnipeg employing a team of over 500 IT professionals across Canada.
We are driven by the difference we can make together, providing business solutions across our patent pending WBM Enterprise Experience Platform, including core practice areas such as; Modern Workplace Enablement, Managed Data & Security, End User Computing, Managed Print Solutions, and Enterprise Service Desk.
Mission: In pursuit of our goal to be the Number One Managed Technology Solutions Provider in Western Canada, WBMer's are focused on the role that technology management and experience innovations can play in generating wow factors results, and creating customer heroes across our amazing client community.
WBMer's are aligned by the WBM Strategic Flywheel, a continuously turning cycle of innovation, momentum, and wow factor results, as we aspire to be the Number One Managed IT Services Provider in Western Canada. The core principles that guide our direction are:
-
Our actions matter equally, and together as a team we create wow factor results that brings value and meaning to great client relationships.
-
A commitment to World Class performance in who we are and all we do, which extends to all services and solutions across the WBM Enterprise Experience Platform.
-
To actively governed our solutions, tracking to the objectives set out, driving new innovations, and enabling data driven decisions toward new value ahead.
By remaining true to these principles, we stay in alignment with the Strategic Objectives of our client community, and we remain a valuable partner to our customers.