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Momentum Financial Services Group logo

Product Designer

Hybrid
Mid Level
Full-Time

Top Benefits

Health insurance
Dental coverage
Employee assistance program

About the role

Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect millions of customers each year to the money they need, when they need it. At MFSG, we work together across teams and functions to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you’re solving problems, building systems, or shaping strategy, your work fuels real support for real people. We’ve Got You Covered Compensation Philosophy – Competitive pay aligned with experience and market standards Discretionary Annual Bonus – Rewarding both individual and company performance Comprehensive Benefits – Health and dental coverage with premiums fully paid, plus access to an Employee Assistance Program Retirement Plans – Helping you plan and save for the future Hybrid Work Environment – Flexibility to balance remote and in-office collaboration; enjoy our corporate HQ spaces designed for teamwork and creativity Perks and Rewards – Tuition reimbursement, professional development support, discounts through Perkopolis, and recognition programs that celebrate your impact The Job: Product Designer As a Product Designer, you will design and optimize user journeys that improve conversion and accessibility across Money Mart’s web and mobile acquisition experiences. How You’ll Make an Impact: Conduct user research, map user journeys, and identify friction in sign-up, application flows and account management. Design responsive UI flows for mobile and desktop web, with an emphasis on usability and accessibility. Spend time developing automation functionalities within the design process for the team, utilizing AI tools. Could be related to research flows, Figma builds, Asana tasks management. Use and contribute to the design system (ZeroHeight) to ensure consistent, scalable solutions. Present work, document design rationale, and support handoff to development teams. What You Bring: Proficient in Figma, Miro, and Microsoft 365. Familiarity with Google Analytics (or equivalent) for funnel analysis. Experience using design system tools (ZeroHeight, Storybook, or equivalent). Working knowledge of accessibility standards (e.g. WCAG 2.1, AODA). Basic prototyping and user testing tools. Education + Experience Bachelor's degree in Design, Human-Computer Interaction, or a related field. Postgraduate coursework or certification in UX, Service Design, or Interaction Design preferred. UX Certification (e.g. NN/g UX Certified, HFI CUA), accessibility training (e.g. WCAG, AODA) is preferred. 3–5 years designing responsive digital experiences in web or mobile Experience designing multi-step forms, verification flows, or application funnels Familiarity working in agile product environments Experience in financial services, fintech, or conversion-focused products Working with or contributing to design systems Ready to apply your Product Design expertise to make a real impact? Join us and help shape the future of MFSG. Apply today and let’s build the future of MFSG, together. Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs. Please note: The salary range for this position is between CAD $ 90,000 - $110, 000 About MFSG – Our Commitment to Responsible Innovation At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

About Momentum Financial Services Group

Financial Services
1001-5000

For over 40 years, Momentum Financial Services Group has been committed to providing financial solutions that meet the evolving needs of the consumers and business owners in our communities. We rely on our large retail network to provide our customers with diverse financial products such as loans, check cashing, money transfers, and prepaid cards.

We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.

As the word momentum implies, we want to help our customers get where they need to be. It starts with a moment – an emergency happens, an opportunity arises – and ends, not with an installment loan, but with a way to get back to work or take that next step towards the future. We believe in our customers, and we're here to provide them with a little momentum to build their positive future.

Since we opened our doors in 1979, our goal has been to empower customers to manage their finances and reach their financial goals. We understand that a loan isn't just a loan – it's momentum to achieve a positive future.

We believe in giving back to the communities where we live and work. We proudly contribute over $250,000 annually to charities and non-profit organizations, along with using our time and talent to serve in our local communities throughout Canada and the United States.

Momentum Financial Services Group is a team of more than 2,000 people serving customers throughout Canada and the United States. Our employees' personal and professional goals are important to us. As a result, we offer training programs, competitive benefits packages, personal incentives, and other exciting perks. Visit our corporate website, www.mfsg.com, to learn more about our company and products.

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