Coordonnateur (ice) à la Facturation & Comptes Recevables / Billing & AR Coordinator

Job summary

The coordinator will manage billing and accounts receivable processes, including invoice creation and payment instruction. They will also provide high-level customer service and support administrative tasks for the tax team.

Job details

Qui sommes-nous ? CFLA s.e.n.c.r.l. est une entreprise fondée en 2014 par trois associés spécialisés en fiscalité canadienne, américaine et internationale, tant pour les particuliers que pour les entreprises. CFLA est aujourd'hui une équipe dévouée de plus de 80 personnes ayant un fort sentiment d'appartenance au cabinet. Dynamisme et professionnalisme sont deux qualités qui décrivent très bien notre équipe. Nos employés touchent à une multitude d’aspects fiscaux, de la conformité à la consultation. Nous sommes à la recherche d'une personne polyvalente pour assurer un service à la clientèle de haut niveau et aider les équipes dans diverses tâches administratives. Il s'agit d'un poste de premier niveau au sein d'une entreprise en pleine croissance. Le ou la candidat(e) idéal aura un grand souci du détail, travaillera bien sous pression, sera bien organisé et pourra communiquer efficacement avec les intervenants internes et nos clients. Vous aurez l'occasion de vous familiariser avec la fiscalité et de contribuer à l'amélioration continue des processus et des opérations du service à la clientèle. Responsabilités Maintenir un haut niveau de service à la clientèle; Création, modification et envoi de factures Fournir des instructions de paiement au clients Participer à l’administration mensuelle de la facturation et à la révision des travaux en cours (TEC). Diverses autres tâches administratives au besoin ; Compétences essentielles Sens de l'organisation, des priorités et de la gestion du temps; Grand souci du détail; Sens de l'initiative et de l'urgence, capacité à gérer multiples priorités simultanément ; Capacité à travailler sous pression; Grande communication interpersonnelle ; Capacité à travailler de façon autonome au sein d'une équipe; Excellentes aptitudes en service à la clientèle; Confortable à communiquer avec les clients par téléphone; Esprit d'équipe. Exigences: Maîtrise du français et de l'anglais à l'écrit et à l'oral (l'anglais est requis afin de communiquer avec notre clientèle); Connaissance pratique d'Office 365. Environnement de travail: Bureaux modernes situés à Brossard à quelques pas du DIX30 et du REM (Du Quartier ; Équipe diversifiée de personnes dynamiques ; Possibilité de travailler à distance; Temps plein (40 heures / semaine); Des heures supplémentaires peuvent être nécessaires en haute saison; Salaire compétitif, REER collectif avec contribution de l'employeur, assurance maladie et dentaire ; Bonus de performance. ______ Who are we ? CFLA LLP is a company founded in 2014 by three partners specializing in Canadian, U.S. and international taxation, both personal and corporate. CFLA is now a dedicated team of more than 80 people with a strong sense of belonging to the firm. Dynamic and professional are two qualities that describe our team very well. They deal with a multitude of tax aspects, from compliance to consultation and other special projects. We are looking for a versatile person to provide a high level of customer service and support the tax teams with various administrative tasks. This is an entry-level position within a growing company. The ideal candidate will have strong attention to detail, works well under pressure, is well organized and can communicate effectively with internal stakeholders and our clients. You will have the opportunity to gain insight into taxation and contribute to the continuous improvement of customer service processes and operations. Responsibilities Maintain a high level of customer service; Create, update, and issue invoices; Provide clients with payment instructions; Assist with monthly billing administration and work-in-progress (WIP) reviews; Perform various administrative tasks as required. Communicate with team members to ensure the integrity of client files; Respond to emails and phone calls; Essential Skills Strong organizational, prioritization, and time management skills; Very good attention to detail; Strong sense of initiative and urgency, with the ability to effectively manage multiple priorities simultaneously; Ability to perform effectively under pressure and meet tight deadlines; Excellent interpersonal and communication skills; Ability to work independently while contributing to a collaborative team environment; Strong client service orientation and commitment to service excellence; Comfortable communicating with clients by phone; Team-oriented mindset with a collaborative approach. Requirements: Fluency in French and English both written and spoken (English is required to communicate with our clients); Working knowledge of Office 365 or similar suite of software. Working environment: Modern offices located in Brossard steps from DIX30 and the REM (Du Quartier) ; Diverse team of dynamic individuals ; Remote work is possible ; Full time (40 hours / week) ; Overtime may be required during high season ; Competitive salary, group RRSP with employer contribution, health and dental insurance ; Performance Bonus.

What you’ll do

The coordinator will manage billing and accounts receivable processes, including invoice creation and payment instruction. They will also provide high-level customer service and support administrative tasks for the tax team.

Requirements

Candidates must be fluent in both French and English and possess a working knowledge of Office 365. Strong organizational skills and the ability to work under pressure are essential for this entry-level role.

Benefits

• Group RRSP with employer contribution
• Health insurance
• Dental insurance
• Performance bonus

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Accounts receivable · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Data entry · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Billing
• Accounts receivable
• Customer service
• Administrative support
• Attention to detail
• Time management
• Prioritization
• Communication
• Interpersonal skills
• Office 365
• Problem solving
• Teamwork
• Data entry
• Work-in-progress review
• Microsoft 365
• Bilingual (French/English)
• Administrative Functions
• Customer Service
• Continuous Improvement Process
• English Language
• International Taxation
• Invoicing
• Operations
• Time Management
• Team Oriented
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Consulting
• Insurance Billing Coordinator
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks