Accounts Receivable Collections Specialist

Location: Greater Toronto Area (GTA) Employment Type: Full-Time Position Summary We are looking for a dedicated and organized Accounts Receivable Collections Specialist to manage outstanding customer accounts and ensure timely payment of invoices. This role is focused primarily on collections, maintaining positive client relationships, and improving cash flow by following up on overdue accounts. Key Responsibilities ● Monitor accounts receivable aging reports on a daily basis. ● Contact customers by phone and email regarding outstanding invoices. ● Follow up consistently on overdue accounts until payment is received. ● Maintain detailed records of all communication and collection efforts. ● Resolve payment issues by coordinating with customers and internal staff. ● Negotiate payment arrangements when appropriate. ● Send account statements, reminders, and collection notices. ● Escalate severely overdue accounts to management when necessary. ● Provide regular updates on outstanding balances and collection progress. ● Maintain professional and respectful communication with all clients. ● Help improve collection processes and reduce overdue accounts. Qualifications ● Previous experience in accounts receivable, collections, or accounting is preferred. ● Strong communication and customer service skills. ● Excellent organizational and time management abilities. ● Comfortable making a high volume of collection calls and sending follow-up emails. ● Proficient with Microsoft Office (Excel, Outlook) and accounting software. ● Strong attention to detail and accuracy. ● Ability to work independently and manage multiple accounts. Compensation ● Competitive salary based on experience (approximately $55,000–$65,000 per year) ● Opportunities for professional growth and advancement.

The specialist is responsible for managing outstanding customer accounts and ensuring timely invoice payments through consistent follow-ups. They must monitor aging reports, negotiate payment arrangements, and maintain detailed records of all collection efforts.

Candidates should have previous experience in accounts receivable, collections, or accounting. Proficiency in Microsoft Office and accounting software, along with strong communication and organizational skills, is required.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Collections
• Customer Service
• Communication Skills
• Time Management
• Microsoft Excel
• Microsoft Outlook
• Accounting Software
• Negotiation
• Organization
• Attention To Detail
• Problem Solving
• Record Keeping

• Finance & Accounting
• Construction
• Customer Service & Support
• Administrative

Minimum experience

0+ years

Apply by

Jan 17, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available