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Invoicing Control Supervisor - Customer Service

May 12 2017
Industries Food, Catering, Beverage, Tobacco
Categories Accounting technician, Billing
Saint-Hubert, QC


Founded in 1938, Agropur Cooperative is a North American dairy industry leader. With sales of $6 billion in 2016, the Cooperative is a source of pride for its 3,345 members and 8,000 employees. Agropur processes more than 5.9 billion litres of milk per year at its 39 plants across North America and boasts an impressive roster of brands and products including Natrel, Québon, OKA, Farmers, Agropur Signature, Agropur Grand Cheddar, Island Farms, BiPro, and the Ultima Foods joint venture's iögo and Olympic brands. 

We are an equal opportunity employer and we will reasonably accommodate applicants with disabilities during the selection process.


The Invoicing Supervisor - Customer Service coordinates and oversees the Invoicing Customer Service department. He also validates work carried out by five clerks and manages all client and distributor billing-related activities.

More specifically, the Invoicing Control Supervisor - Customer Service:

  • Plans, manages and controls department activities;
  • Distributes work and oversees the quality and efficiency of the personnel's work; ensures deadlines are met by providing necessary support;
  • Ensures processing of all weekly and monthly closing transactions;
  • Approve transactions from his department;
  • Checks and validates requests for adjustments and credits by various departments;
  • Acts as liaison with other departments in all accounting-related matters;
  • Supervises input of manual invoice data and provides assistance to that end;
  • Fills out employee time sheets, plans and organizes the schedule and arranges vacation replacement;
  • Ensures department supervision during the absence of other supervisors;
  • Sees that company policies and procedures are applied;
  • Analyses requests and needs regarding the processes and systems;
  • Makes sure to understand the business processes, suggest alternatives and defines the action plans;
  • Recommends solutions to improve the operations efficiency and correction of the problems;
  • Participates in the methods and procedures optimisation;
  • Build the training plans and update the user's guide;
  • Collaborates and provides expertise on special projects as needed.


  • You have a Bachelor's degree in Business Administration or related field;
  • You cumulate three (3) to five (5) years of relevant experience;
  • Bilingual: spoken and written French and English;
  • Autonomous, resourceful, able to manage priorities;
  • Diplomatic and courteous, with strong communication skills.

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