Global Accounts Receivable Specialist

As a global Research Organization to the biopharmaceutical industry, CellCarta provides access to a broad offering of biomarker platforms and services. We partner with our clients to address the most complex scientific testing needs, delivering customized biomarker testing solutions to further the limitless potential of precision medicine.

We offer our services on a global scale through our laboratories in USA, Canada, Belgium, China and Australia. Combining expertise in histopathology, immune monitoring, proteomics, genomics and sample logistics, we support pharmaceutical and biotechnology companies in the research and development of innovative new medicines for the treatment of cancer and immune diseases. Working under stringent quality and regulatory requirements, we strive to make a difference in the future treatment options offered to patients.

Reporting to the Accounts Receivable Manager, the Global Accounts Receivable Specialist is responsible for the customer billing and cash application function of the global business, while working closely with CellCarta’s accounting, and finance teams. The ideal candidate has strong attention to detail and organizational skills and enjoys working in a friendly atmosphere.

Responsibilities

• Prepares and issues customer invoices for CellCarta entities (global business);
• Prepares and manages cross selling invoices and ensures proper support and documentation is attained from respective entities;
• Works closely with commercial and clinical project management teams to obtain customer purchase orders and relevant data to produce timely and accurate invoices according to customer preferences and to facilitate timely payment;
• Applies cash payments, and research/resolve cash application issues;
• Communicates with customer representatives to resolve billing inquiries applying excellent customer service in a timely manner;
• Researches and resolves customer account delinquency issues by providing billing documentation to support collections;
• Maintains customer master files to ensure accuracy of client data;
• Performs data entries required for the bank reconciliations;
• Works closely with CellCarta’s accounting team to provide accurate study level data for revenue recognition and reporting;
• Assists in the month-end, quarter-end, and year-end close and reporting processes;
• Supports various audit documentation requests.

Main Requirements

• Degree in Accounting or equivalent work experience;
• Minimum 2 years of billing, accounts receivable, or accounting experience;
• Knowledge of billing and cash application procedures and collection techniques;
• Superior customer service and communication skills;
• Proactive and has the ability to meet deadlines ;
• Problem-solving and analytical skills required;
• Ability to work independently and to adapt to a fast-changing environment;
• Strong skills in the use of MS Office and Excel with knowledge of MS Dynamics 365;
• Prior experience in the CRO or Pharmaceutical industry is a plus;
• Excellent level of English (written and spoken);
• Good level of spoken French (written and spoken).

What we Offer

• A dynamic and rapidly changing global environment allowing personal growth;
• A company that is fit for the future;
• A competitive salary and benefits;
• A great team you can work with.

Base Location

• Hybrid role based in Montreal, QC Canada.