Bilingual (French/English) Accounting Officer, Float

Requisition ID: 139873

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Perform or provide assistance throughout the department Reconciliation, Garnishments & Administration assigned by completing duties accurately and in conformity to Bank regulations and procedures for the effective administration of the unit’s operations. Provide friendly, efficient customer service when responding to Branches for which the Unit services during the completion of these assignments.

Accountabilities

1. Provide cover in the service as determined by the day-to-day requirements, for the efficient administration of the Unit. Incumbent is expected to provide cover on a variety of posts in the Department by:

• acquiring and maintaining a good knowledge of all operating units within the Reconciliation, Garnishments & Administration team. To do so, the incumbent (a) requires a working knowledge of Branch procedures, and (b) is required to keep his/her knowledge current by reviewing manual changes, circulars and procedural changes on an ongoing basis, combined with cross-training as deemed necessary by the individual and his/her supervisor;
• verifying the accuracy and completeness of transactions/documents and non dollar maintenance originating in the serviced Branches;
• ensuring the accurate processing, posting and verification of the daily accounting transactions originating in the Reconciliation, Garnishments & Administration team.
• accurately processing, posting and maintaining the daily transactions originated by Branches, management or a B/F system within assigned Position Authorities;
• delegating, checking and reviewing work preparation and providing direction and support to subordinate staff and ensuring completion deadlines are met when providing cover on the supervisory posts within the Reconciliation, Garnishments & Administration team.
• advising the Department Assistant Manager or Manager of any problem situations observed during relief assignments and providing recommendations for changes.

2. Ensure a high standard of customer service when dealing with Branches in conjunction with ScotiaService Standards in order to assist Branches in the development of new business opportunities and maintaining existing business by:

• providing prompt, courteous and knowledgeable responses to Branch inquiries;
• preparing related correspondence in conformity to Bank standards to customers and Branches/Departments of the Bank;
• maintaining customer confidentiality at all times.

3. Maintain strict adherence to Bank and Reconciliation, Garnishments & Administration team procedures by:

• ensuring day to day procedures for all stamps, keys, engraved forms, combinations, customer files, and passwords are in accordance with Bank regulations, as determined by the Bank’s/ Reconciliation, Garnishments & Administration team operating guidelines.
• ensuring Reconciliation, Garnishments & Administration team Position /Signing Authorities are adhered to as assigned;
• reporting any unusual occurrence of fraudulent activity to Reconciliation, Garnishments & Administration Management.

4. Perform other related duties as assigned:

• completing various special assignments for Reconciliation, Garnishments & Administration management when not relieving/training in a specific area;
• assisting with training and development of Reconciliation, Garnishments & Administration staff by providing guidance, direction and cross training when required.

Requirements

• Bilingualism in French/English is required.
• Must be flexible in a constantly changing environment (procedural and automated), being versatile and able to provide cover on several posts at different times and at different levels on any given day concurrently, as determined by the rate of absenteeism due to vacations or illness, etc.
• Must be able to deal effectively with Branch complaints or refer same to a senior officer to ensure resolution is obtained to the complete satisfaction of both Reconciliation, Garnishments & Administration team and the Branch.
• Requires very good organizational and communication skills, both written and oral.
• Knowledge of banking systems.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.