Bilingual Collections Specialist

October 21 2019
Industries Accounting, Auditing
Categories Accounting, Finance, Customer Service, Call Centres, Collections, Credit, Collections
Montreal, QC

Job Type: Temporary Contract
Primary Location: Montreal, Quebec, Canada
All Available Locations: Montreal; Toronto

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Are you someone who thrives on working in a fast paced environment and learning about new business lines then we have the position for you! Apply now!

What will your typical day look like?

In this role you will work with and have great exposure to various internal and external clients. You will ensure we continue to provide a professional service to all clients while using your influencing and negotiating skills to ensure we receive payments in a timely manner and bring any risky situations to resolution. You will also be involved in system enhancements and other ad hoc projects

About the team

You will work in a fast paced dynamic environment. The team spans across Canada with most colleagues sitting in Toronto or Montreal. This is a 20 person team nationally. This position can be based in Montreal or Toronto

Enough about us, let’s talk about you

You are someone with:

  • University degree or College diploma, with a minimum of 2-3 years’ experience in credit & collection.
  • Excellent communication skills in both French and English
  • Strong analytical skills with an aptitude for numbers and accuracy.
  • Excellent organizational skills and ability to establish priorities in a fast paced environment
  • Strong negotiation skills and judgment when dealing with sensitive client matters with the guidance of the Team Lead
  • Strong ability to problem solve and to make decisions within the parameters of their role.
  • Ability to deal with all levels within the organization
  • High level of attention to detail

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities! We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Apply now! network