Team Lead, Commercial Underwriting

At Brokerlink, we are passionate about building a leading Canadian MGA provider (Risk-Can Underwriting Managers) and have ambitious goals to get us there. People are at the heart of all we do and our employees are important to us.

Your job:

We are looking for a dynamic individual to join the National Commercial Lines team. As a Team Lead, Commercial Lines, supporting our Lloyd’s Underwriting and Risk-Can departments, you will be responsible for motivating a high-performance team, leading by example, and enhancing and developing relationships. You will maintain a strong customer focused approach and commitment to the success of the team and our organization. You will work closely with our Risk-Can Underwriting Managers (MGA) team to build a successful book of business.

Who you are:

• Proven track record: 2+ years of management experience leading high performing teams.
• Sales driven mindset and self-starter: We have ambitious growth targets – you are able to find opportunities to grow better and faster without a pre-determined road map to follow.
• Relationship builder: Cultivating relationships excites you.
• Commercial Insurance ability: 5+ years insurance industry experience, with extensive Commercial Insurance experience
• A team player and natural leader: You thrive in a face-paced collaborative team environment and are passionate about developing and empowering your team to achieve their full potential and perform at a high level.
• Comfortable with change: Building a leading MGA will require pivoting on strategies and initiatives. You are okay with priority shifts as we grow together.

What you will do:

• Work with the Commercial Manager to ensure team goals and objectives are communicated and understood
• Generate reports on team performance for management analysis; may include coordinating budgets; coordinate branch activities; schedule shifts and absences/holiday schedules; work as the IT contact
• Provide direction and technical support to the team through coaching/guidance in order to ensure tools, workflows and processes are applied in order to meet company requirements
• May participate in completing performance reviews and management; may deal with some personnel issues, and will escalate more complex issues to the manager
• Act as senior level for dealing with customer service and sales concerns (client escalation); may escalate more complex issues to the manager
• Manage some customer relationships and develop business, in addition to team lead accountabilities
• Develop and nurture respectful and successful working relationships with our BrokerLink Brokers through strong communication, visibility and participation in achieving results.

Skills and Experience:

• A university graduate or have the equivalent business experience
• CIP, CRM or CAIB designation preferred
• Excellent customer service skills and conflict resolution
• Able to work in a fast-paced environment, under pressure and deadlines
• Excellent communication skills; capacity to coach
• Excellent organization and time management skills
• Accounting experience an asset (accounts receivables and bank reconciliation)

The finer details:

• Ability to travel
• Located in Toronto (GTA) or Sudbury
• RIBO license an asset or willingness to obtain
• Alberta Level 2 General Insurance License an asset or willingness to obtain

What’s in it for you:

• Commitment to your growth and development
• Flexibility in how and where you work
• A competitive compensation package
• Flexible health and dental benefits package
• An RRSP with a company matching component
• A casual ‘dress for your day’ environment
• Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2021)

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process

At BrokerLink, we know there’s more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

Discover more about BrokerLink! Visit our new dedicated Webpage.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!