Billing Specialist

June 30 2022
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Bank, Insurance, Financial services, Billing, Sales, Business Development
Toronto, ON

Join our team and make a difference! We are passionate about taking care of our customers and ensuring we are there when they need us most. With over 240 community branches and 2,700 employees, we’re proud to say that BrokerLink has become one of Canada’s largest and most reliable insurance brokerages. We know how to serve you better because we know where you’re coming from. It’s the personal touch that counts! The Billing Specialist is the first point of contact, working with clients to handle all billing related inquires. These can include, processing payments, working with clients and insurance companies to resolve payment issues, amending customer payment information and adjusting payment schedules.

What you will be doing:

  • Taking customer payment inquiry calls
  • Assisting with special projects as requested
  • Contribute to the team goal of 85% Service levels by meeting and/or exceeding call volume benchmarks.
  • Build and maintain relationships with our insurance companies
  • Attend virtual on camera meetings
  • Handle activities and notices related to billing in a timely manner

What you bring to the table:

  • High School and/or Post-Secondary Education
  • 1 - 3 years’ experience in an office or customer service environment
  • Strong customer focus
  • Computer skills - Keyboarding and MS Office
  • Exposure to Epic is an asset
  • Strong focus on accuracy and attention to detail
  • Strong time management and organizational skills
  • Conscientious and able to maintain confidentiality
  • Ability to pass a criminal background check and credit check preferred
  • Excellent verbal and communication skills

What’s in it for you:

  • Commitment to your growth and development
  • A competitive compensation package
  • Flexible health and dental benefits package
  • An RRSP with a company matching component
  • A casual ‘dress for your day’ environment
  • Be a part of a company that is one of Canada’s best employers (Named by Kincentric in 2021)

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process

At BrokerLink, we know there’s more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you’ll have the opportunity to live our values.

Discover more about BrokerLink! Visit our new dedicated Webpage.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Apply now! network