Analyst, Claims (12 Month Contract)

November 24 2021
Industries Pharmaceutical, Biotechnology
Categories Account receivables, Accounting, Finance, Accounting, Finance, Actuarial Services, Bank, Insurance, Financial services, Bank, Insurance, Financial services, Purchasing, Procurement, Contracts
North York, ON

About Apotex Inc.

Apotex Inc. is a proudly Canadian, global pharmaceutical company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 8,000 people worldwide in manufacturing, R&D, and commercial operations. Apotex Inc. exports to more than 100 countries and territories and operates in more than 45 countries, with a significant presence in Canada, the US, Mexico, and India. Through vertical integration, Apotex is comprised of multiple divisions and affiliates including Apotex Inc., focused on generics; Apobiologix, a division of Apotex Inc. focused on biosimilar development; Aveva, an affiliate of Apotex Inc. fully integrated global developer and manufacturer of complete transdermal solutions; Apotex Consumer Products, a division of Apotex Inc. focused on brand name products; and Global Active Pharmaceutical Ingredients (GAPI), a division of Apotex Inc. focused on the manufacturing of active pharmaceutical ingredients (API) for Apotex and third parties. For more information visit:

Job Summary

The Customer Claims department is responsible for handling all aspects of the claims administration process. The analyst is responsible for maintaining a low outstanding claims balance by issuing timely settlements to customers. This entails investigating new incoming claims as well as clearing older overdue claims. The analyst is also responsible for performing monthly routine duties as assigned and adhoc analysis.

Please note: This is a 12 Month Contract eligible for Benefits

Job Responsibilities

  • Calculates and issues timely monthly settlements and reconciles such settlements to customer claims.
  • Analyzes and processes credits for customer claims. Ensures that the amounts being credited are accurate and timely.
  • Provides forecasts of claims as required.
  • Assists accounts receivables in resolving discrepancies with customers by providing analysis.
  • Maintains strong relationships with internal customers by assisting customer requests.
  • Maintains databases and spreadsheets routinely as assigned.
  • Identifies and implements process improvements.
  • Completes special projects and other duties as assigned.
  • Reviews and process purchase orders to core suppliers based on requisitioned requests.
  • Assists in cross-functional teams for cost saving, process improvement initiatives, as needed.

Include the following for all Individual Contributors (those who are not People Leaders)

  • Works in a safe manner collaborating as a team member to achieve all outcomes.
  • Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.
  • Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
  • All other relevant duties as assigned.

Job Requirements

  • Education
    • University Degree in Business or Accounting.
  • Knowledge, Skills and Abilities
    • Knowledge of a sales organization’s business processes.
    • Demonstrated proficiency in the use of SAP and BW modules
    • Expert in PC based analytical tools Excel and Access.
    • Knowledge of data integration and cross-referencing.
    • Strong team player who works well in a group environment
    • Positive, can-do attitude and results oriented
    • Proven ability to prioritize and multitask
    • Effective communication and interpersonal skills
    • Must possess strong business ethics for handling confidential information and the ability to make independent judgement decisions.
  • Experience
    • Minimum 2 years analytical experience

COVID-19 VACCINATION POLICY: In accordance with Apotex Inc. (“Apotex”) policy, as of November 15, 2021, all individuals entering a Canadian site (including but not limited to employees, visitors, contractors and agency workers) must be fully vaccinated against COVID-19 in accordance with the current government requirements. Further, all employees must maintain all future booster vaccines as approved and recommended by Health Canada. Accommodation from these requirements for reasons pursuant to the Ontario Human Rights Code, or any other applicable law (most commonly for medical and/or religious reasons) will be reviewed and considered by Apotex.

At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

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