Billing Specialist (Hybrid)

As a Billing Specialist with Irving Oil, you will use your love of numbers, high attention to detail, customer service mindset, and ability to multi-task effectively. You will process a variety of invoices from the simple to the complex for both external customers and inter-company charges. This exciting role provides an opportunity to work with a close-knit team in a fast-paced work environment. In the role, you will be supporting Canada's largest oil refinery here in Saint John, as well as Irving Oil's network of terminal facilities throughout Atlantic Canada and the US eastern seaboard.

What We Offer:

• Work Environment - Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café
• Hybrid Work Model - Allows for a blend of in-office and work-from-home days
• Competitive Compensation - Including an annual bonus plan, pension plan, and parking allowance
• Flexible Benefits Plan - Including medical and dental benefits that are both in effect from day one
• Paid Vacation - Plus an annual option to purchase additional vacation, too
• Wellness Support - With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

• Process invoices through JD Edwards (JDE) for external customers and inter-company charges
• Process credits and rebills; issue customer refunds and apply manual prompt pay discounts
• Process monthly rents and complete month-end procedures
• Process cases through the Salesforce application
• Process various transactions through role functional software- PUTTY.
• Work with accounting and reconciliation teams to ensure accruals are booked at month-end
• Work with other departments to resolve billing issues internally and externally. Responds to inquiries and investigations promptly
• Create and adjust customer EFT (electronic funds transfer) files in Advanced Digital Data Energy System (ADDs)
• Complete preauthorized credit card set-ups, Add and remove security deposits on accounts
• Assist in managing the team mailbox in Outlook promptly
• Identify and participate in continuous improvements initiatives, including user acceptance testing and validation of new processes
• Additional duties as assigned by the Manager

Your Skills:

• Strong attention to detail and able to process invoices and other tasks with a very high degree of accuracy
• Ability to multi-task effectively in a high volume, fast-paced environment
• Able to communicate well, both oral and written
• Analytical mindset; able to spot errors quickly, ask questions, and be proactive in correcting any potential issues
• A focus on continuous improvement; good with processes
• Enjoy working in a team-based environment with good customer service skills
• Unafraid, willing, and able to learn new systems quickly
• Solid MS Office skills: Excel, Word, PowerPoint. In Excel: use of basic formulas, pivot tables, VLOOKUPs

Your Experience:

• Post-secondary education in Business Administration, Accounting, or Finance related courses.
• 3-5 years related experience
• General accounting knowledge is an asset
• Experience with software application PUTTY an asset.
• Working knowledge of systems such as JD Edwards, ADDs, and Salesforce, is an asset

#LI_Hybrid

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.​

In a world increasingly engaged in taking action on global issues of climate change, social justice and good corporate governance, our organization has an important role to play. We are committed to being part of the solution, in providing the safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for our people, our customers and our communities, today and tomorrow.

Please take a look at our Sustainability Report to learn more about our commitment to our communities, and our planet.

Job Requirements - Work Experience

Job Requirements - Education