HR Shared Service - Staffing - Payroll CSR

July 29 2021
Industries Healthcare, social assistance
Categories Accounting, Finance, Customer service, Customer Service, Call Centres, Customer Service, Call Centres, Health, Medical, Health, Medical, HR, Training, HR, Training, HR, Training, Payroll, Payroll, Recruitment, Staffing
Winnipeg, MB

Requisition ID: 222249

Posting End Date: Open until filled

City: Winnipeg

Site: Shared Health

Work Location: 300 Carlton Street

Department / Unit: SH HR Shared Services GI & Staffing

Job Stream: Non-Clinical

Union: SH Exempt-OT

Anticipated Start Date - End Date: ASAP - Indefinite

Reason for Term: Other Leave

FTE: 1.00

Anticipated Shift: Days

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Reporting directly to the Regional Manager, this position is responsible for processing payroll and benefits functions, which include the calculation and application of pay and benefits by adhering, and applying all required policies, procedures and Government Regulated Legislation and Non-Union guidelines including varied processes in dealing with multiple Collective Agreements.

Act as first point of contact for employees, manager or third parties requesting information via phone or email related to payroll, benefits and employment.


  • Processing Winnipeg Health Region Payroll, Benefits, and employment transactions for all employees within the organization
  • Assisting employees and stakeholders regarding inquiries, enrolments, terminations and making revisions to employee benefits
  • Calculating and communicating prepayment of benefit premiums for employees beginning a leave of absence
  • Acts as a liaison with HEB Manitoba and Blue Cross regarding benefits issues
  • Processing master data changes, Special pays and corrections to pay
  • Calculating WCB, MPI advances and top-ups per the applicable collective agreements
  • Process terminations, Employee Leaves of Absences, GRTW and returns from leaves.
  • Completing Third Party Wage Loss Replacement Forms


  • Minimum of three years previous experience in employee payroll and benefits required.
  • Previous experience working within a unionized environment is an asset.

Education (Degree/Diploma/Certificate)

  • Completion of high school education, Manitoba standards, required
  • Successful completion of the Canadian Payroll Association, Payroll Compliance Practitioner (PCP) or equivalent education from a recognized business certificate program preferred
  • Completion of or registration in benefits courses preferred


  • Not Applicable

Qualifications and Skills

  • SAP payroll system knowledge is required.
  • Knowledge of ERP and other financial planning systems is preferred, with SAP experience preferred.
  • Proficiency in the use of Microsoft Word and Excel required.
  • Strong interpersonal skills and the ability to interact with staff at all levels essential.
  • Ability to prioritize and complete duties independently.
  • Excellent written and oral communications skills.
  • Must be able to work effectively while under deadline pressures in a fast paced environment.
  • Must have excellent customer service skills and be able to assist customers and deal with related documentations using a high degree of confidentiality.
  • Must be able to prioritize work flow and have ability to work independently as well as and effective member of the overall team.
  • Requires discretion about detail and thoroughness in completing work tasks.

Physical Requirements

  • Not Applicable

This term position may end earlier as outlined in the Employee Handbook.

Salary commensurate with education and qualifications.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

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