Accounting Associate, Member Payments

At MSH, passion meets profession. We're a team of dedicated enthusiasts who find genuine fulfilment in what we do, and we're looking for someone who feels the same way. MSH Americas is looking for a detail-oriented and motivated Accounting Associate, Member Payments to join our Finance team on contractural basis. In this role, you will play a key part in ensuring timely and accurate claims payments while supporting day-to-day accounting operations. What You'll Be Doing As an Accounting Associate, Member Payments, you will: Process and support high-volume claims payments from multiple trust bank accounts Ensure claims are properly integrated, batched, and posted within accounting systems Review and process claim payment voids and stop payment requests Assist the Claims team by investigating and resolving payment-related inquiries Maintain accurate financial records and payment documentation Identify discrepancies in claims payment data and collaborate with internal teams to resolve them Print, process, and distribute claim cheques and supporting documents, including Explanation of Benefits (EOBs) Support the sorting and handling of returned mail and cheques Update and maintain process documentation and standard operating procedures (SOPs) Complete daily KPI tracking and reporting Maintain a high level of confidentiality and professionalism in all interactions What We're Looking For Required Qualifications 3+ years of experience in an accounting, accounts payable, claims payment, or related role Strong organizational and time management skills Excellent written and verbal communication abilities Ability to manage multiple priorities in a high-volume, deadline-driven environment Strong attention to detail and accuracy Sound judgment and proactive problem-solving skills Proficiency with Microsoft Office, including intermediate Excel skills Ability to learn and adapt to new systems and software Nice to Have Experience within the insurance industry, brokerage, or managing general agency environment Experience processing a high volume of payments daily What's In It for You Salary Range: 45-50k CAD annually + Variable Bonus (Final compensation will reflect the candidate's experience, skills, and qualifications) Hybrid work environment, Monday to Friday, standard hours Laptop provided A collaborative team environment with real ownership from day one Inclusive, supportive leadership that genuinely invests in your success MSH is an equal opportunity employer committed to fostering an inclusive, barrier-free recruitment process. We welcome applications from all qualified individuals regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability. If you require accommodation at any stage of the recruitment process, please reach out. We will work with you in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest. Only those selected for an interview will be contacted. In accordance with Ontario's Working for Workers Four Act, 2024, MSH confirms that artificial intelligence tools may be used in the recruitment and selection process for this position.

The role involves processing high-volume claims payments from trust bank accounts and ensuring accurate integration into accounting systems. Additionally, the associate will resolve payment inquiries, manage voids, and maintain standard operating procedures.

Candidates need over 3 years of experience in accounting, accounts payable, or claims payments. Proficiency in Microsoft Office, specifically intermediate Excel skills, and the ability to work in a deadline-driven environment are required.

• Variable Bonus • Laptop provided • Collaborative team environment

• Time managementPreferred
• Problem solvingPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Claims Payments
• Accounts Payable
• Financial Record Keeping
• Microsoft Excel
• Time Management
• Problem Solving
• Communication
• Attention To Detail
• KPI Tracking
• Process Documentation

• Finance & Accounting
• Administrative

Minimum experience

3+ years

Apply by

Sep 22, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available