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Job summary

The Senior Accounting Administrator manages disputed credit card transactions, investigates chargebacks, and performs PayPal reconciliations to minimize financial loss. They also support accounts receivable operations related to warranty programs and identify process improvements to mitigate future risks.

Job details

Senior Accounting Administrator - Wireless Subscriptions & AR Operations (12-month contract) Are you an analytical accounting professional who enjoys investigating complex transactions and driving financial recovery? As a Senior Accounting Administrator at Best Buy, you will manage disputed credit card transactions from start to finish, ensuring timely resolution, minimizing financial loss, and supporting positive customer experience. You will investigate chargebacks, drive financial recovery, identify risks, perform PayPal reconciliations, and support accounts receivable operations related to Best Buy warranty programs. In this role, the successful candidate is needed to be located within the Lower Mainland, BC, where we practice a remote-first working model, leveraging in-person interactions for strategic, collaborative, and social purposes. What you’ll do: Analyze chargeback claims, investigate complex transaction data, evaluate supporting evidence such as sales receipts, shipping documentation, and customer communications, and assess financial recovery opportunities across a portfolio of time-sensitive cases. Gather documentation and submit formal evidence (representment) to fight invalid chargebacks through card network platforms. Work cross-functionally, identifying and confirming internal technical and operational procedures, and holding credit card issuers accountable to industry rules and regulations. Identify risk or opportunity, track chargeback metrics, and trends to recommend process improvements to minimize future risks, and escalate as necessary. Perform accurate and timely PayPal method-of-payment reconciliations, including managing the PayPal chargeback process. Reconcile chargeback transactions and prepare and post journal entries for chargeback write-offs. Complete various accounts receivable operations tasks related to BBY warranty programs. What we’re looking for: 2–3 years of experience in accounting, banking, or financial services in a mid- to large-sized organization. Intermediate Microsoft Excel skills and familiarity with SQL. Exceptional attention to detail and the ability to investigate complex transactional issues. Effective communication, presentation, and organizational skills. Ability to manage competing priorities and consistently deliver accurate, high-quality work within established business and card-network timelines A post-secondary degree in accounting, business, or a related field is preferred. Why you’ll love it here: Remote-first work environment Flexible health benefits and wellness program Employee discounts on awesome tech from day one Training programs to build new and transferable skills About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements. Join our amazing team! We are looking for people just like you. Annualized Compensation Range $50,000.00 - $55,000.00 Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us. Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3 This posting is for a vacancy.

What you’ll do

The Senior Accounting Administrator manages disputed credit card transactions, investigates chargebacks, and performs PayPal reconciliations to minimize financial loss. They also support accounts receivable operations related to warranty programs and identify process improvements to mitigate future risks.

Requirements

Candidates should have 2–3 years of experience in accounting, banking, or financial services with intermediate Microsoft Excel and SQL skills. A post-secondary degree in accounting, business, or a related field is preferred.

Benefits

• Flexible health benefits • Wellness program • Employee discounts

Listed skills

• SQL · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Risk Management · Preferred
• Communication · Preferred
• Accounting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounting
• Financial recovery
• Chargeback analysis
• Accounts receivable
• Reconciliation
• Microsoft Excel
• SQL
• Transaction investigation
• Data analysis
• Risk management
• Communication
• Presentation
• Organizational skills
• Problem solving
• Attention to detail
• Sales Receipts
• Organizational Skills
• Complex Transactions
• Effective Communication
• Accounts Receivable
• Chargeback
• Customer Service
• Customer Communications Management
• Discounts And Allowances
• Financial Services
• Operations
• SQL (Programming Language)
• Timelines
• Transaction Data
• Transferable Skills Analysis
• Process Improvement
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Retail
• Customer Service & Support
• Subscription Manager
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks