Jobs in Saint John, NB

Job summary

The Accounts Receivable/Collections Specialist manages a portfolio of customer accounts to ensure timely collections and reduce aged receivables. They also resolve payment discrepancies, support order processing on credit hold, and maintain accurate customer records.

Job details

Build Your Career with a National Organization Where Your Expertise Makes an Impact: Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Finance - Accounts Receivable (Collections) based out of our Saint John, NB location (331 Chesley Drive, Saint John, NB). Summary: Reporting to the Credit Manager, the Accounts Receivable/Collections Specialist is responsible for managing a portfolio of customer accounts with a focus on timely collections, reducing aged receivables, and supporting the company's cash flow objectives. Working as part of a collaborative finance team, the successful candidate will build strong relationships with customers and internal stakeholders while delivering a high level of customer service and supporting continuous improvement initiatives within the Accounts Receivable function. Key Responsibilities: Manage the collection activities for an assigned portfolio of commercial customer accounts and follow up on outstanding balances in a timely and professional manner. Build and maintain positive relationships with customers while balancing customer service and collection objectives. Review and resolve customer account issues, including payment discrepancies, deductions, and disputed invoices, by working closely with customers and internal teams. Support the daily review and processing of customer orders on credit hold, ensuring timely communication and resolution. Monitor customer accounts and payment trends, escalating concerns and potential credit risks as appropriate. Assist with customer onboarding activities, including account setup, credit documentation, and maintenance of customer master information. Provide support in the areas of cash application, invoicing, account reconciliations, and other Accounts Receivable functions as required. Respond to customer and internal inquiries, including requests for invoice copies, statements, supporting documentation, and payment processing. Maintain accurate customer records and collection notes within company systems. Contribute to process improvement initiatives and support the achievement of departmental goals and performance metrics. Perform other duties as assigned. Qualifications: University degree or community college diploma with a concentration in Accounting, Finance, Business Administration, or a related field. Credit Institute of Canada designation (CCP) or willingness to pursue professional accreditation considered an asset. Experience in accounts receivable, billing, or a related finance function, with exposure to high-volume or customer-specific invoicing requirements considered an asset Strong attention to detail, organization, and the ability to manage multiple priorities while meeting deadlines Proficiency in Microsoft Office, including above-average Excel skills, and comfortable working with multiple ERP or accounting systems Excellent interpersonal, organizational, written and verbal communication skills A customer-focused team player who thrives in a collaborative environment and approaches problems with professionalism and initiative Analytical mindset with sound judgment and problem-solving ability Self-motivated, dependable, and committed to accuracy, service, and continuous improvement Unveiling Your Perks: Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits: Competitive compensation that recognizes your worth. A flexible health, drug, and dental plan tailored to your well-being. An employer-matching retirement savings plan for your financial security. Additional life and disability insurance options for peace of mind. Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare. An enriched vacation entitlement schedule for a balanced life. Participate in our physical fitness reimbursement program, championing your vitality.

What you’ll do

The Accounts Receivable/Collections Specialist manages a portfolio of customer accounts to ensure timely collections and reduce aged receivables. They also resolve payment discrepancies, support order processing on credit hold, and maintain accurate customer records.

Requirements

Candidates must have a university degree or community college diploma in Accounting, Finance, or Business Administration. Experience in accounts receivable or a related finance function is preferred, along with proficiency in Microsoft Excel and ERP systems.

Benefits

• Health plan
• Drug plan
• Dental plan
• Employer-matching retirement savings plan
• Life insurance
• Disability insurance
• Employee Family Assistance Program
• Enriched vacation entitlement
• Physical fitness reimbursement program

Listed skills

• Collections · Preferred
• Customer service · Preferred
• ERP systems · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Cash application · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts receivable
• Collections
• Credit management
• Account reconciliation
• Invoicing
• Cash application
• Microsoft Office
• Excel
• ERP systems
• Customer service
• Problem solving
• Communication
• Analytical mindset
• Attention to detail
• Financial reporting
• Account Reconciliation
• Cash Application
• Business Metrics
• Credit Risk
• Customer Empowerment
• Professionalism
• Industrial Distribution
• Ability To Meet Deadlines
• Resilience
• Client Onboarding
• Self-Motivation
• Microsoft Excel
• Accounts Receivable
• Accounting
• Accounting Systems
• Billing
• Business Administration
• Certified Compensation Professional
• Customer Service
• Continuous Improvement Process
• Credit Management
• Employee Assistance Programs
• Finance
• Physical Fitness
• Leadership
• Innovation
• Problem Solving
• Payment Processing
• Performance Metric
• Technical Services
• Verbal Communication Skills
• Process Improvement
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Finance & Accounting
• Customer Service & Support
• Administrative
• Accounts Receivable Collection Specialist
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks