CUSTOMER SUCCESS REP & ACCOUNTING CLERK

Purpose This role will work with, and contribute to, the team at Horta-Craft in pursuit of carrying out the mission and goals of the organization – primarily in the areas of customer success & accounting – under the direction of the President. Key Results Areas 1. Carry out responsibilities accurately with minimal supervision 2. Professional interactions and communication 3. Provide thoughtful feedback and recommendations Duties and Responsibilities Order entry Customer service Bookkeeping HST Returns Provide documentation and support, as required, to outside accountants Accounts Payable Accounts Receivable Payroll Support in preparing annual pricing and sending quotes to customers Customer account administration Remaining up to date on regulations in related areas Participating in annual professional and personal development training Recommending upgrades and improvements to processes and software in related areas Additional tasks as required, and as time and skills permit Participation in staff meetings Qualifications Possess character that aligns with the mission and guiding principles of Horta-Craft Customer Service Skills Administrative skills Detail oriented Organizational skills 2-5 years of bookkeeping & accounting knowledge & experience Strong written and verbal communication skills Proficient computer skills Experience with Microsoft Dynamics 365 Business Central General Working Conditions 5 days/week with additional or less hours as required to manage seasonal fluctuations Office hours – Monday to Friday – 8am – 4:30pm Majority of work will be completed on-site at a computer Remuneration Starting Wage - $25-28/hr depending on experience Cell phone – monthly reimbursement or Horta-Craft plan and phone provided Vacation – 2 weeks Benefits – Available after 3-month probationary period RRSP Matching up to 4% – Available after 3-month probationary period Professional development book allowance – Available after 3-month probationary period Professional development allowance – Available after 3-month probationary period Profit sharing Years of Service Bonus Incentive

This role manages customer success and accounting functions, including order entry, bookkeeping, and payroll. The position also involves preparing annual pricing, sending quotes, and maintaining customer account administration.

Candidates need 2-5 years of bookkeeping and accounting experience and proficiency with Microsoft Dynamics 365 Business Central. Strong organizational, communication, and administrative skills are required.

• Cell phone reimbursement • Vacation • RRSP Matching • Professional development book allowance • Professional development allowance • Profit sharing • Years of Service Bonus Incentive

• Customer servicePreferred
• PayrollPreferred
• AccountingPreferred
• BookkeepingPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Bookkeeping
• Accounting
• Order Entry
• Accounts Payable
• Accounts Receivable
• Payroll
• Microsoft Dynamics 365 Business Central
• Administrative Skills
• Communication Skills

• Finance & Accounting
• Customer Service & Support
• Administrative
• Manufacturing

Minimum experience

2+ years

Apply by

Feb 17, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available