Payroll Services Representative

Salary The salary range for this position is CAD $31.64 - $31.64 / hour Job Summary Join our Payroll Services team with Fraser Health in the role of Payroll Services Representative. You will be responsible for processing payroll, performing account analysis and data reconciliation, taking corrective action where required. You will also monitor and maintain the daily operation of accounts such as the WorkSafe BC, Health Benefit Trust, Employer Health Tax (EHT), Pension Corporation, Pacific Blue Cross, and union billings. This is a Regular Full-Time opportunity located in New Westminster, BC. This position requires in-office work and follows a 37.5-hour workweek. Job Duties: Performs account analysis by monitoring and maintaining the daily operation of designated accounts such as WorkSafe BC, Health Benefit Trust, EHT, Pension Corporation, Pacific Blue Cross, union billings, as assigned. Reconciles designated accounts by analyzing, reviewing, extracting and interpreting information. Identifies problems and discrepancies such as imbalance of monthly statements, examines documents to determine the reasons for problems and discrepancies, following up with other parties where necessary Resolves discrepancies by taking corrective action; prepares entries or required forms to balance as required. Reviews incoming documents such as payments from benefit carriers for accuracy, comparability and completeness in accordance with department standards. Responsible for supporting or executing the bi-weekly pay run and post process (file extraction and import, reviewing, auditing and correcting select information as needed), including sending the electronic information to the bank for the direct deposit of pay. Prepares retroactive, adjustment payments and/or replacement payments by extracting, reviewing and verifying information from the payroll system to accurately calculate the amounts owing, generating manual cheques and payments where necessary with the authorization of managers or designates Takes action to resolve bank rejections of direct deposit payments for reasons such as incorrect or closed accounts. Adheres to Payroll deadlines, Federal and Provincial Legislation and Collective Agreements. Performs other related duties as assigned. Qualifications: Completion of Grade 12 Successful completion of a recognized payroll course through the National Payroll Institute or Canadian Payroll Association Three (3) years’ recent related Payroll experience An equivalent combination of education, training and experience may be acceptable. Curious to learn what it’s like to work here? Connect with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Detailed Overview The Payroll Services Representative performs account analysis and account reconciliation, taking corrective action where required; coordinates, monitors and maintains the daily operation of accounts such as the WorkSafe BC, Health Benefit Trust, Employer Health Tax (EHT), Pension Corporation, Pacific Blue Cross, and union billings; processes the scheduled pay runs, manual cheques and retroactive payments when required; develops ad hoc reports, as required. Responsibilities Performs account analysis by coordinating, monitoring and maintaining the daily operation of designated accounts such as WorkSafe BC, Health Benefit Trust, EHT, Pension Corporation, Pacific Blue Cross, union billings and any designated accounts, as assigned. Reconciles designated accounts by analyzing, reviewing, extracting and interpreting information; identifies problems and discrepancies such as imbalance of monthly statements, examines documents to determine the reasons for problems and discrepancies; resolves discrepancies by taking corrective action; prepares journal entries and required forms to balance to the general ledger as required. Reviews incoming documents such as payments from benefit carriers for accuracy, comparability and completeness in accordance with department standards; identifies, investigates and reconciles discrepancies by following up with other departments where necessary. Extracts files from the staff scheduling systems by uploading and posting these files into the payroll system; reviews error reports and takes corrective action, as required; responsible for the bi-weekly pay run and post process and sending the electronic information to the bank for the direct deposit of pay. Prepares retroactive or adjustment payments by extracting information from the payroll system and uploading this information into spreadsheets to calculate the amounts owing. Prepares and distributes manual cheques as required by performing duties such as receiving authorization from managers or designates, verifying the accuracy of the requested payments from the payroll system, printing and distributing manual cheques. Takes action to resolve bank rejections of direct deposit payments for reasons such as incorrect or closed accounts; performs duties such as replacing the payment in the payroll system by preparing a manual cheque. Prepares ad hoc reports by downloading information from the payroll system, extracting the information by using an emulation program and uploading this information into Microsoft Access or Excel. Extracts information from the payroll system to determine the recoverable amounts to be billed to the unions for hours worked on their behalf; upon receipt of payments, performs account analysis to ensure that the amounts paid balance to the amounts billed; identifies discrepancies and takes corrective action, as required. Conducts training programs for the time and attendance module for new timekeepers; conducts on-going update sessions to ensure accurate timekeeping and prevent overpayments. Performs other related duties as assigned. Qualifications Education, Training & Experience Grade 12, successful completion of a recognized payroll course and three (3) years' recent related experience or an equivalent combination of education, training and experience. Skills & Abilities Ability to type at 35 wpm. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to supervise. Ability to organize work. Ability to operate related equipment. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor Protect yourself from recruitment and employment scams. We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process. Learn more >

Responsible for processing bi-weekly payroll, performing account analysis, and reconciling designated accounts such as WorkSafe BC and union billings. The role involves resolving payment discrepancies, managing direct deposit rejections, and conducting training for timekeepers.

Requires a high school diploma and successful completion of a recognized payroll course from the National Payroll Institute or Canadian Payroll Association. Candidates must have three years of recent related payroll experience or an equivalent combination of education and training.

• OrganizationPreferred
• Microsoft ExcelPreferred
• CommunicationPreferred
• SupervisionPreferred

Identified from the job description. Confirm important requirements above.

• Payroll Processing
• Account Analysis
• Data Reconciliation
• Microsoft Excel
• Microsoft Access
• Time and Attendance Management
• Communication
• Organization
• Typing (35 wpm)
• Supervision

• Finance & Accounting
• Human Resources
• Healthcare
• Administrative

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 15, 2026

Posting language

English

Working hours

38 hours per week

Seniority

Mid-Senior level