Payroll and Benefits Specialist

Job summary

The Payroll and Benefits Specialist is responsible for the full-cycle payroll process, including bi-weekly processing, time and attendance management, and government filings. They also manage employee benefits and pension programs while collaborating with HR and Finance to ensure accuracy and compliance.

Job details

Payroll & Benefits Specialist Full-Time | Hybrid (Aurora, ON) 35 hours/week | Monday–Friday (8:30 AM–4:30 PM) Join a team that makes a difference. At CHATS, we believe seniors deserve to live independently, safely, and with dignity in their own homes. Every day, our team of dedicated professionals supports thousands of older adults across York Region and South Simcoe through high-quality home and community services. We're looking for a detail-oriented Payroll & Benefits Specialist who is passionate about accuracy, service excellence, and supporting employees behind the scenes. In this role, you will play an essential part in ensuring our employees are paid accurately and on time while administering benefits and pension programs that support their well-being. If you enjoy working with numbers, solving complex payroll issues, and collaborating across departments, we'd love to hear from you. What You'll Do Reporting to the Finance Manager, you will be responsible for the full-cycle payroll process and administration of employee benefits for a diverse workforce. Working closely with Human Resources and Finance, you will help ensure payroll accuracy, compliance, and continuous process improvement. Your responsibilities will include: * Process bi-weekly payroll accurately and on schedule using ADP Workforce Now. * Maintain employee payroll records, earnings, deductions, benefit enrolments, and pension information. * Collaborate with Human Resources to process new hires, transfers, promotions, pay changes, leaves, and terminations. * Manage time and attendance data, ensuring payroll exceptions are resolved before processing. * Calculate retroactive pay adjustments, vacation payouts, and other special payroll transactions. * Administer employee benefit plans, pension enrolments, and premium reconciliations. * Prepare payroll-related government filings including Records of Employment (ROEs), T4s, T2200s, and other statutory reporting. * Complete payroll reconciliations including WSIB, EHT, pension, and benefit reporting. * Prepare payroll journal entries and support monthly and year-end financial reporting. * Assist with payroll budgeting, variance analysis, and management reporting. * Support annual external audits by preparing payroll schedules and reconciliations. * Respond professionally to payroll and benefits inquiries from employees, government agencies, and external partners. * Identify opportunities to improve payroll processes, controls, and reporting. What You Bring We're looking for someone who combines technical payroll expertise with exceptional attention to detail and a collaborative approach. Qualifications * Payroll Compliance Professional (PCP) designation or actively working toward certification. * Minimum three (3) years of payroll administration experience. * Experience using ADP Workforce Now payroll processing, including Time & Attendance. * Experience administering employee benefits and pension programs. * Strong knowledge of payroll legislation and payroll best practices. * Excellent analytical, reconciliation, and problem-solving skills. * Advanced proficiency with Microsoft Excel and Microsoft Office applications. * Exceptional organizational skills with the ability to manage competing priorities and meet strict deadlines. * Demonstrated accuracy and attention to detail. * Excellent communication and customer service skills. * Ability to maintain strict confidentiality with high degree of diplomacy. * Fluency in both official languages (English or French) or other languages, considered an asset.. Why Join CHATS? At CHATS, you'll become part of an organization that values collaboration, respect, innovation, and continuous learning. We recognize that our employees are our greatest asset and are committed to fostering an inclusive and supportive workplace. We offer: * Collaborative, mission-driven, and values-based organization * Hybrid work environment with flexibility * Competitive compensation and comprehensive benefits * Defined contributions pension plan * Employee and Family Assistance Program * Employee wellness support * Ongoing training, development, and leadership growth opportunities * Strong culture of recognition, appreciation, and teamwork * A workplace culture grounded in CHATS’ Wellness Framework and Relationship-Based Care. Core Competencies Successful candidates will demonstrate: * Customer Service Excellence * Teamwork and Collaboration * Continuous Quality Improvement * Accountability and Integrity * Ethics and Professionalism * Risk Awareness and Sound Judgment Apply Today If you're looking for an opportunity to use your payroll expertise in an organization that makes a meaningful difference every day, we'd love to hear from you. Join CHATS and help support the people who care for our community. This job posting is for an existing vacancy. Use of Artificial Intelligence in Recruitment At CHATS, our recruitment process consistently prioritizes people. AI tools may be employed for interview note-taking and summarizing; however, every application and interview is thoroughly reviewed by our hiring team before making any hiring decision. We are committed to leveraging technology responsibly and upholding fairness, transparency, and respect throughout all stages of recruitment. Our Commitment to Equity & Accessibility CHATS is an equal opportunity employer committed to building a diverse, inclusive, and accessible workplace. We welcome applications from all qualified individuals and provide accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Our recruitment and hiring processes will be modified to accommodate disabilities, upon request. We thank all applicants for their interest, only those selected for an interview will be contacted.

What you’ll do

The Payroll and Benefits Specialist is responsible for the full-cycle payroll process, including bi-weekly processing, time and attendance management, and government filings. They also manage employee benefits and pension programs while collaborating with HR and Finance to ensure accuracy and compliance.

Requirements

Candidates must have at least three years of payroll administration experience and proficiency with ADP Workforce Now. A Payroll Compliance Professional (PCP) designation or active progress toward certification is required.

Benefits

• Comprehensive benefits • Defined contributions pension plan • Employee and Family Assistance Program • Employee wellness support • Ongoing training • Development and leadership growth opportunities

Listed skills

• Customer service · Preferred
• ADP Workforce Now · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Financial Reporting · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll administration
• ADP Workforce Now
• Benefits administration
• Pension administration
• Payroll compliance
• Reconciliation
• Microsoft Excel
• Time and attendance
• Financial reporting
• Data analysis
• Communication
• Customer service
• Confidentiality
• Problem-solving
• Organizational skills
• Budgeting
• Continuous Development
• Payroll Processing
• Risk Awareness
• Management Reporting
• Professionalism
• Accountability
• Organizational Skills
• Diplomacy
• Variance Analysis
• Payroll Policies and Processes
• Ethical Standards And Conduct
• Customer Service
• Continuous Improvement Process
• Training And Development
• Continuous Quality Improvement (CQI)
• English Language
• Finance
• External Auditing
• Financial Statements
• French Language
• Leadership
• Innovation
• Problem Solving
• Legislation
• Microsoft Office
• Time Management
• Teamwork
• Detail Oriented
• Statutory Reporting
• Payroll Administration

Job areas

• Finance & Accounting
• Human Resources
• Administrative
• Social Services
• Payroll and Benefits Specialist
• Compensation / Benefits Specialist
• Government Social Benefits Officials
• Compensation, Benefits, and Job Analysis Specialists