Accounts Receivable Clerk

BigSteelBox, Canada’s most diversified shipping container company is looking for a full-time Accounts Receivable Clerk to join our team at our Central Support Office in Kelowna, BC. This is a permanent, full-time position, Monday to Friday, with a competitive base salary and a Profit Share Program. Benefits and RRSP matching are available after three months. A hybrid work model (a mix of in-office and work-from-home) may be available after the probationary period, depending on employee suitability and operational needs. If organization and attention to detail come naturally to you, and you thrive in a fast-paced, high-volume environment, this could be your next great opportunity. Under the direction of the Accounts Receivable Supervisor, you'll be part of a team that embraces growth and change. We’re also proud to be certified as a Great Place to Work®, based on direct feedback from our team. That recognition reflects our ongoing commitment to building a culture where people feel valued, supported, and connected. You’ll find a workplace that balances camaraderie with a strong focus on delivering great service to our customers and communities. Visit our website to learn more about our core values and discover what sets us apart. Apply today could be the best decision you make! THE EXPERIENCE AND QUALIFICATIONS WE ARE LOOKING FOR: * Completion of a post-secondary diploma in an accounting program or an equivalent combination of education, training, and experience is required * Experience with accounting software is preferable * 1-3 years of related work experience preferable WHAT YOUR PRIMARY RESPONSIBILITIES WILL BE: * Review internal reports to ensure system accuracy and update variances * Receive returned inventory into the accounting system * Use the reporting function to identify errors and correct them as necessary * Full cycle billing – posting of invoices and processing associated payments * Process credits and refunds * Respond to customer & internal staff billing-related inquiries via email and or phone * Answer phone lines as part of a queue with other team members * Email, fax, or mail copies of invoices to customers as required * Maintain accurate records & secure files * Manual billing of third-party contracts * Demonstrate a positive work ethic, attitude & professional image to all * Update customer information as required * Process payments and manage credit card payments. * Collections will be required * Perform other duties as required REQUIRED SKILLS/CORE COMPETENCIES: * Excellent verbal and written communication skills * Provide excellent customer service to internal and external stakeholders * Multi-task, organize, and work well under pressure * Conscientious & attention to detail are essential * Handle high-volume and repetition * Teachable & a team player * Self-motivated & energetic * Proficient in Outlook, Word, Excel At BigSteelBox, we offer more than just a job — we offer a career in a company that cares deeply about its people, customers, and communities. Check out our website [https://www.bigsteelbox.com/careers/] to learn more about our core values [https://www.bigsteelbox.com/about-us/] and what drives BigSteelBox. Apply today – We thank all applicants in advance; only those selected for an interview will be contacted.

The role involves managing full-cycle billing, processing payments, and handling collections while maintaining accurate financial records. You will also provide customer support via phone and email and resolve billing discrepancies within the accounting system.

Candidates must have a post-secondary diploma in an accounting program or equivalent experience. Proficiency in accounting software and 1-3 years of related work experience are preferred.

• Profit Share Program • Health Insurance • RRSP matching

• Time managementPreferred
• CollectionsPreferred
• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• Accounts receivablePreferred
• CommunicationPreferred
• Multi-TaskingPreferred
• Data entryPreferred
• Microsoft WordPreferred
• BillingPreferred
• invoicingPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Billing
• Invoicing
• Collections
• Customer Service
• Data Entry
• Accounting Software
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Communication
• Attention To Detail
• Multi-tasking
• Organization
• Problem Solving
• Time Management
• Payment Collection
• Internal Reporting
• Energetic
• Conscientiousness
• Strong Work Ethic
• Self-Motivation
• Accounting
• Multitasking
• Detail Oriented

• Finance & Accounting
• Customer Service & Support
• Administrative
• Accounts Receivable Clerk
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week