The legal operations platform for modern law firms
Denver, Colorado
Actionstep is the preferred law firm operations platform built to help modern law firms run smarter, scale faster, and stay in control. We bring together matter management, legal accounting, workflows, documents, billing, and reporting into a connected system—so firm leaders finally have real visibility into how their firm operates. Unlike legacy practice management tools, Actionstep is built for firms that are growing, evolving, and serious about operational excellence. Today, thousands of legal professionals across the globe rely on Actionstep to power the business of law. Visit www.actionstep.com because your great legal work deserves great operations.
Remote · Canada
Provide exceptional first-contact support for users of a legal practice management and accounting SaaS platform. Manage a daily workflow of tickets, conduct screen-sharing sessions for resolution, and collaborate with internal teams to document product knowledge.
Remote · Canada
Provide exceptional first-contact support for users of a legal practice management and accounting SaaS platform via chat, email, and phone. Manage ticket queues, resolve technical issues, and collaborate with internal teams to document product knowledge.
Remote · Vancouver, British Columbia, Canada
The Customer Support Analyst will act as the first point of contact for users, managing support tickets and resolving issues via live chat, email, and screen sharing. They will also collaborate with internal teams to document product knowledge and ensure service level agreements are met.